There is so much to learn from failed SAP implementations, but one of the most important involves system implementation provider (SI) selection. Indeed, I have seen a direct correlation between SAP SI failures and how companies approach the SI selection process. The traditional procurement approach is no longer appropriate for a number of reasons, including the…
As CarMax’s executive vice president and chief information and technology officer, Shamim Mohammad has led his company through significant digital transformation in recent years. But his story isn’t just about transforming a company; it’s about disrupting an entire industry. The recipient of MIT Sloan’s 2020 CIO Leadership Award and named a Forbes 2021 “CIO Next”…
The world of commercial real estate moves fast, with responsive buyers and tenants keen to grab first-mover advantage. To meet this challenge, real estate firms are embarking on a range of innovative initiatives, digitizing processes to make them more efficient and user friendly and to enable more data to be analyzed and accessible online in…
Security pros are used to uncertainty. They don’t like it, but it’s part of the job. But one thing is certain: They’re going to be asked: What are we doing to prevent a ransomware attack? That’s because ransomware attacks have increased by nearly 500 percent since the start of the COVID-19 pandemic. “You know I think any security conversation that…
Not too long ago, no one needed cloud management software. Web applications were small and functionally very basic. They could run on a few servers, as long as you didn’t fret when loads peaked and responsiveness dropped. Everyone involved with the apps could fit in a small conference room and communicate well enough to ensure…
People may not fully realize it, but they’ve taken a step into the future over the past year. Consumers, businesses, and everyday citizens are living in a hybrid world between the virtual and reality. These immersive technologies have permeated almost every facet of life, from homebuying to the workplace. For example, some hospitals created a…
Most CIOs know that mishandled data can lead to financial, reputational, legal, and all sorts of other troubles. That’s why having a strong data governance policy, one that ensures security and compliance yet is also accessible and manageable, is a top priority for any organization that’s committed to data integrity and preservation. Unfortunately, because data…
Just four months after Salesforce.com closed its acquisition of Slack, another of its subsidiaries, data visualization platform Tableau Software, is retooling to make Slack its new user interface. For the last few years, Tableau has been building up a conversational interface it calls Ask Data that enables users to drill down into large datasets using…
Despite the acceleration of digital roadmaps and the continuing push to modernize, many CIOs still have old applications and infrastructure in their IT stacks. Organizations have a few key reasons for holding onto legacy technologies: They’re stable, they’re inherently efficient, and they’re paid for, says Abhi Bhatnagar, a partner at management consulting firm McKinsey &…
For many organizations, the pandemic accelerated digital transformation efforts already underway, with customer experience and employee experience squarely at the center. Today, all minds are turned to return to office plans as the future of work, at least for now, appears to be hybrid. The question: How will agile teams that flourished in in-person settings…