DreamWorks keeps production on track with AIOps

DreamWorks Animation is in many ways a manufacturer of digital data. The films it produces comprise multiple terabytes of data, created by teams of artists working together with sophisticated digital animation tools in a complex data pipeline. When the COVID-19 pandemic hit and that animation factory floor had to close, DreamWorks production was able to…

7 ways to gain control over cloud spend

Enterprises worldwide spent a record $34.6 billion on cloud services in 2020’s second quarter, up roughly 11 percent from the previous quarter and 30 percent from the same period last year, according to research firm Canalys. What isn’t known is how much of that money was wasted due to poor planning, faulty execution, inadequate oversight…

The CIO Show: Raising the customer experience

It’s become the holy grail of tech, improving the customer experience.  In this episode, we hear from respected authorities at the coalface of this important, fast growing area of tech, including Steven Bonnici, chief information officer, international markets at Ford, who shares how he’s leading a team harnessing AI and other technologies to better understand customer wants…

Equifax goes all in on the public cloud

Ask almost any CIO whether they would re-platform their business in the cloud, given the budget, time and technical resources, and the answer would unequivocally be yes. But standardizing on a cloud platform during a global pandemic adds an unexpected wrinkle to the culture change required for building a new technical foundation for the business.…

Leadership lessons from Accenture’s CIO

Penelope Prett joined Accenture in 1992 and became CIO in 2019. Along the way, she has developed keen insight into how to deliver IT value to a $43.2 billion global company with 500,000 employees, who are responsible for delivering IT value to their clients. I spoke with Prett about her approach to leadership, the most…