As someone who doesn’t have a technical background, Phil Bertolini, CIO for Oakland County, Mich., knows he needs to surround himself with people who have tech skills — but he believes it’s almost more important to find ones with business-oriented skills. “The other belief I have is that nothing makes a bad business process worse…
Upskilling is critical to digital transformation success. But when it comes to technologies like cloud, data analytics, and artificial intelligence, what’s the best way to ensure your staff is learning the right skills to bring value to your organization? And how do you structure your training program to ensure staff will buy into the value…
We are entering the age of what Tesla AI director Andrej Karpathy calls “Software 2.0,” where neural networks write the code and people’s main jobs are defining the tasks, collecting the data, and building the user interfaces. But not all tasks can be tackled by neural networks — at least, not yet — and traditional…
If someone told you could use software to shave labor costs by more than 30,000 hours per year without eliminating employees would you do it? Of course you would. State Auto Financial CIO and Chief Strategy Officer Greg Tacchetti is using robotic process automation (RPA) to reduce the time the insurance company’s staff spends manually…
If one thing’s for certain, mergers and acquisitions bring change—and often not for the better. Despite best intentions, staff often suffer when a company grows through acquisition. A real desire on the part of leadership to merge two organizations into one can result in fractured teams, disenfranchised employees, or, worse, a mass exodus of top talent. To read this article in full, please click here Read More from This Article: How…
Job candidates for the most in-demand IT positions are hard to find and, sometimes, hard for hiring managers and recruiters to describe, as new technologies appear and current ones evolve. A report from CompTIA suggests the most sought-after jobs in IT are currently software positions, IT support specialists and systems engineers, in that order. Close…
An international sporting goods store with designs on conquering the U.S. market is playing a long game that could foreshadow the future of retail commerce. That France-based Decathlon, which operates more than 1,500 stores in 49 countries, launched its first U.S. store in Emeryville, Calif., in April isn’t a big deal on its face. Hungry…
Today’s world is characterized by constant change stemming from widespread business disruption, which is caused in large part by emerging technologies. To be competitive in such a world, companies must adopt an agile, innovation mindset to identify and invest in new markets, experiences, products and services for growth — and do so nimbly and react…
With technology integral to business strategy, leading organizations are rewriting the rule book for success. In Deloitte’s 2018 global CIO survey, we identified these digital vanguard organizations as having two distinct attributes: a clearly defined digital strategy and an IT organization viewed by the business as a leader in harnessing emerging technologies and building digital…
Sarah Naqvi spent the greater part of her career at HMSHost International, a purveyor of food and beverage services for travelers, starting out in application development as a programmer analyst and working her way up the ranks to become CIO in 2013. The early days of Naqvi’s CIO tenure was fairly traditional, focused on shoring…