Five critical steps to ensure ESM success

Enterprise service management (ESM) takes the principles developed by IT teams in their service management activities and applies them across enterprise business functions. The goal is to improve the quality of service delivered both internally and externally by creating processes and systems that support the organisation’s service delivery goals. In today’s world, companies can no…

Why Everyone’s Talking About Event Streaming

By Chris Latimer, vice president, product management, DataStax There’s a lot of talk about the importance of streaming data and event-driven architectures right now. You might have heard of it, but do you really know why it’s so important to a lot of enterprises? Streaming technologies unlock the ability to capture insights and take instant…

Three Steps to Enterprise Modernization

By Milan Shetti, CEO Rocket Software To stay competitive, today’s businesses must run like a well-oiled machine. Efficiency impacts everything: revenue, customer service, brand reputation, the list goes on. At the core of this is technology is one principle– today’s organizations cannot succeed without tools and solutions oriented toward helping people operate as efficiently as…