First established in 1852, The Hanover Insurance Group is one of the oldest property and casualty insurance holding companies in existence. These days, the company is applying digital tools to streamline every aspect of the property and casualty (P&C) insurance value chain, from underwriting to claims. They’re even exploring the use of drones for risk…
The central tenet of low-code and no-code tools — that business users can be leaned on to fill the ‘app gap’ — is resonating with enterprises. According to Gartner, 41% of non-IT employees build or customize their own solutions — and by 2023 these “citizen developers” will outnumber professional developers fourfold in large enterprises, the…
Thinking strategically is key for success in IT. In 2021, IDG saw a significant jump in the number of CIOs calling themselves “strategic.” These are the CIOs who spend the majority of their time driving business innovation and identifying opportunities for competitive differentiation.[1] And this trajectory is expected to continue throughout the next three years…
The global supply chain has been struggling of late, but for most enterprises, supply chain operations has been in the spotlight since the COVID-19 pandemic began, with analytics rising as a key palliative for major fluctuations in supply and demand. Food and beverage company PepsiCo encountered anomalous supply chain signals early in the pandemic,…
CFOs and CIOs understand the importance of getting their relationship right. For CFOs, IT is often one of the largest budget items. For CIOs, 22% of whom report to their CFO, according to Deloitte, earning budget approval is vital to fueling transformation. Yet today the two roles often run on different tracks: one on a…
In my last article, I wrote about how industrial organizations, in the rush to implement new technologies like AI, the cloud, and the Industrial IoT, have found themselves with a technology stack packed with legacy, plumbed-together, on-premises solutions. The result is an environment with not only multiple siloed data sources, each storing, formatting, and securing…
Break down silos. Build cross-functional teams. Bring in business partners. CIOs have been hearing those imperatives for years, with each of those commands addressing the need for IT to work hand-in-hand with the business. [ Learn the new rules of IT-business alignment in the digital era and why IT-business alignment still fails. | Find out…
Like many organizations, MITRE is wrestling with how to make hybrid work effective and seamless and adapting and applying new technologies and lessons learned along the way. CIO.com’s Maryfran Johnson sat down with John Wilson, vice president, CIO and chief security officer at MITRE, to discuss just that. [ Beware the 9 warning signs of…
Although many organizations are using artificial intelligence (AI) and machine language (ML) tools as core enablers in their data analytics projects, and AI spending worldwide continues to rise, the hard truth is that most data science projects are doomed to fail. There are several reasons for these failures, ranging from the inherent complexity of AI/ML…
In this era of constant change, the cutting edge can come from seemingly unlikely places. Squeezed between megabanks and a rash of emerging fintechs, family-owned Vast Bank is seeking to stand out by becoming among if not the first US bank to offer cryptocurrency services directly to retail customers. [ Cut through hype to find…