Unpredictable shifts The COVID-19 pandemic brought to light many inefficiencies and blind spots in the global workforce, particularly in the realm of healthcare. Jobs that formerly required employees to be at a certain place by a specific time five-days-per-week were transformed almost overnight. Relying on previously unused or underused technology, businesses experienced a paradigm shift,…
The importance of data-driven insights may dominate C-level discussions, but evolving IT culture and business workflows that can successfully harness that data is less about talk and more about iterative action. The good news: IT leaders are well positioned to play that role. But to serve as effective change agents, CIOs and IT leaders need…
How Actionable Insights Will Fuel Customer Experience 2.0 In the rush to digital commerce, organisations deployed a multitude of technology solutions, each focused on one part of the customer experience (CX)—and each with its own data silo. The resulting fragmented and unorganised customer data is the antithesis of Customer Experience 2.0. Organisations that are striving…
Synthetic data defined Synthetic data is artificially generated information that can be used in place of real historic data to train AI models when actual data sets are lacking in quality, volume, or variety. Synthetic data can also be a vital tool for enterprise AI efforts when available data doesn’t meet business needs or could…
Lawrence Anderson didn’t initially want a career in computers, despite an early passion for tech. He performed well in computer science classes, was a Commodore 64 enthusiast, learned COBOL. But as he entered college in the late 1980s, Anderson saw limited job prospects. At that time, he says, it seemed like “you’d be a computer…
IT leaders have a unique vantage point. They are the only business function that sees the entire organization at a process, data, and transaction level. This cross-functional and multi-dimensional view provides IT with the opportunity to identify cross-departmental process and technology synergies, use internal technologies designed for one part of the organization in other areas…
In early 2020, when UKCloud published its report “The State of Cloud Adoption UK Public Sector,” CEO Simon Hansford wrote, “It is becoming increasingly apparent that we have a tremendous national asset in the invaluable data that powers our public services. Hence, there has never been a better opportunity for the UK to protect and…
Real-time data processing is an essential capability for nearly every business and organization. It underlies services such as identity management, fraud prevention, financial transactions, recommendation engines, customer relationship management, and social media monitoring. It is also the foundation of predictive analysis, artificial intelligence (AI), and machine learning (ML). Real-time Data Scaling Challenges The challenge for…
In this video from Huawei’s Talking Tech series at Mobile World Congress, Jerry Guo, President of Huawei’s NCE Data Communication Domain, discusses the leading edge of enterprise network automation: the Autonomous Driving Network (ADN) for enterprises that Huawei unveiled in Barcelona. Huawei’s ADN represents delivery on a long-term industry vision. These are networks that can…
I spent a sizable fraction of my time in 2021 reviewing about 10,000 applicants for software engineering positions at my company, 7Factor, in order to eventually hire about 30. I came to this process with a reaffirmed commitment to hiring, retaining, and giving growth opportunities to engineers from diverse backgrounds — a principle codified as…