By Rich Jardine, Vice President, Strategic Customer Success, Broadcom Software When it comes to innovation, at Broadcom Software we believe it is not just about technology anymore. There is tremendous innovation happening in enterprise customer care and support. Driving it is a growing awareness that being able to support an enterprise software application after the…
By Andy Nallappan, Chief Technology Officer and Head of Software Business Operations, Broadcom Software Today’s leading multinational companies face a daunting task: deliver powerful customer experiences, accelerate growth through new services, optimize for efficiency, and keep everything protected. Oftentimes the teams leading these initiatives are disconnected from one another. With the imperative of transforming how…
“The effort to achieve net zero carbon emissions is really about the legacy we want to leave our children and whether the business we are conducting is preparing them for the future to come – a future that will be marked by globalization and greater equity, artificial intelligence, and, most importantly, climate change. How we…
By Marc Vontobel, Co-Founder and CEO at Starmind Businesses have a data hoarding problem. After decades of headlines suggesting data is the new gold, organizations have accumulated more data than they know what to do with. IDC research suggests that companies are increasingly struggling to make sense of their complex data pools. In the data gold-rush organizations have…
At VMworld 2021, along with a lively fireside chat between VMware CEO Raghu Raghuram and Oracle CTO Larry Ellison, we were proud to share the latest updates on Oracle Cloud VMware Solution, discuss our alliance and broadening roadmap with VMware, show off an exciting technology demo on Arm-based servers and showcase some recent joint customers.…
Dell Technologies and Cloudera have collaborated to deliver best-in-class solutions for analytics on optimized infrastructure for nearly a decade, since the dawn of the Big Data era. During this time, we have jointly developed numerous solutions for flexible, scalable, and enterprise-class analytics applications based on Cloudera software and Dell EMC infrastructure. These analytic solutions have…
By Todd Zerbe, Senior Vice President, Engineering for Avaya The mass workplace exodus of 2020 was full of ups and downs. The beginning was bliss (how could you not love working from home?). Now almost two years later, the end – assuming it’s somewhere in sight – feels draining. The pandemic has proven the value of tearing…
By Steve Forcum, Sales Engineer, Chief Evangelist, and Podcast Host for Avaya In the final part of this 3-part series we are visited by the Ghost of Contact Centers, Future. It is time to ask ourselves—what actionable insights can be realized and implemented? The potential to deliver a win/win/win for all parties involved is achievable, and…
When Adrian Jones became the sole enterprise architect for fast growing diagnostics giant SYNLAB in 2018 he knew the traditional, bureaucratic approach to EA he had seen in the past wouldn’t work. Jones, SYNLAB’s group head of enterprise architecture, needed to quickly gather and analyze enough information to deploy new systems across hundreds of sites…
If there’s one thing businesses have learned over the last 12-18 months, it’s that resilience, agility, and adaptability are more important than ever. Modern organizations must be able to rapidly respond to unexpected disruption, be that a global pandemic or a cyber-attack. At the same time, they must be able to pivot their operations and…