Artificial intelligence is quickly becoming a cornerstone of efficiency. With artificial intelligence operations (AIOps), organizations can collect, analyze and act on real-time data faster. By giving leadership at all levels more timely access to critical data about business operations, businesses can see more of their options, make and automate better decisions, and further improve efficiency…
The only constant in life is change, and businesses need flexibility to evolve quickly to take advantage of that change. With change comes opportunity, and now more than ever that opportunity extends through the mobile network. Change can create entirely new industries and will push traditional business models to be reimagined. Consider the past decade,…
Not long ago, security concerns were the number one reason IT executives hesitated to move workloads to the cloud. Much has changed since then. Security is now considered one of the great strengths of both cloud infrastructure and software-as-a-service (SaaS) platforms. But that doesn’t mean total security is assured. The most hardened platforms in the…
In the last decade, we’ve seen a proliferation of threat detection and response tools, each trying to keep ahead of constantly evolving cyber threats. With business functions being moved to the cloud and the remote workforce on the rise, detection and response are not trivial tasks. Organizations have taken a multi-layered approach with solutions and…
The list of tasks facing enterprise CIOs today is so long that it can be tempting to overlook the little things—like making sure the alt text on your website works correctly. But CIOs increasingly ignore such details at their peril: 11 lawsuits are filed every day in U.S. courts over website inaccessibility. And 412 of…
Change and stability are two competing challenges for IT teams. Everyone wants to trust their platforms, but they also crave endless improvements. The challenge is to deliver the new without sacrificing the rock-solid dependability businesses need. Figuring out how to do this can be a battle between the belts-and-suspenders types who keep everything safe and…
L’un des cinq grands établissements financiers du pays, la Banque de Nouvelle-Écosse utilise l’analyse de données et l’intelligence artificielle pour mieux comprendre et servir ses clients. La mission de Grace Lee, chef, données et analytique à la Banque Scotia, augmenter son efficacité et améliorer l’expérience client. Ses outils : intelligence artificielle, apprentissage automatique, et compréhension basée sur…
As one of Canada’s Big Five banks, the Bank of Nova Scotia is taking an approach to data, analytics, and AI intended to better understand and serve customers, said Grace Lee, its chief data and analytics officer. Her charter is to advance business growth, customer experience, and operational efficiency through the use of AI, machine…
The pandemic has put digital transformation up front and center on the CIO’s agenda over the past few years. According to 2022 State of the CIO study, 85% of CIOs are focusing on transformational initiatives with pre-pandemic levels of technology budget growth. Going digital empowers businesses to deliver enhanced experiences in an age where consumers…
Current headlines from Ukraine have many companies concerned about the safety of employees or contractors residing there. Events like this highlight the importance of developing contingency plans based on events in the world that can impact businesses. Business continuity is an essential part of the planning process for CIOs and CTOs. Black swan events can…