Digital CX: The key to thriving through the pandemic

Seizing on the opportunity to boost their businesses during the COVID-19 pandemic, CIOs are crafting new technology solutions for customers, including new software that helps consumers interact with brands virtually and analytics that cultivate business insights. In many cases, IT leaders are prioritizing digital capabilities targeted for future completion. [ Check out our “CIO’s coronavirus…

Top 7 ERP trends for 2021

Between the COVID-19 global pandemic and the subsequent economic upheaval, 2020 was a year when many enterprises were just lucky to survive. As we look ahead to 2021, the vaccine rollout promises an eventual return to normalcy. But organizations aren’t simply looking to get back to where things were; they are determined to re-invent their…

10 IT budgeting mistakes to avoid

Here’s some good news for CIOs: IT spending is expected to grow 6.2% in 2021, according to the researchers at Gartner, who predict worldwide IT spending will hit $3.9 trillion this year, up from $3.7 trillion in 2020. Accelerated digital transformation is driving much of that increase, Gartner says. Still, no CIO has a blank…