Why CIOs must think of themselves as products—and hostage negotiators
Prior to joining research firm Gartner in 2008, Irving Tyler was a CIO at IMS Health, and VP and CIO at Quaker Chemical Corporation. In the late 1990s, he was challenged to address the ‘year 2000’ problem, or Y2K scare, as computer systems were readied for the new millennium, and he saw his skillsets develop…