CRM software provider Zendesk is reducing another 8% of its workforce citing macroeconomic uncertainty, just six months after the company laid off 300 staffers for the same reason. “All this is difficult news to share, but I’ve made the decision to reduce our workforce by 8% at Zendesk,” CEO Tom Eggemeier wrote in an email…
For years leaders have been hammering home the point that the only constant is change. But you need only look back to the “good old days” of 2019 to realize that change is no longer constant; it’s accelerating, accumulating, and becoming more complex all at the same time. With technology playing both an enabling and…
L’intelligenza artificiale è già tra noi, soprattutto se guardiamo il livello di implementazione da parte delle grandi imprese: dati alla mano, risulta che, nel 2022, il 61% del campione esaminato (174 organizzazioni) ha avviato almeno un progetto di IA, mentre il 34% si dichiara in possesso di capitali, competenze e strategie per integrare l’AI nei…
The finalists in Australia’s 2023 CIO50 Team of the Year Awards have been announced. The team awards are new categories in the prestigious CIO50 awards progam, which is now in its eight year. Along with the unveiling of the annual CIO50 List and the team category winners, the 2023 CIO50 Awards will also recognise the…
Most applications built today leverage Application Programming Interfaces (APIs), code that makes it possible for digital devices, applications, and servers to communicate and share data. This code, or collection of communication protocols and subroutines, simplifies that communication, or data sharing. The use of APIs is growing exponentially, year over year, and with the growth of…
If you’ve ever watched a James Bond film – from Dr. No to No Time to Die – you may have noticed “EON Productions” in the credits. “EON” stands for “Everything or Nothing” – a phrase that could just as well apply to the Prestige Group, one of India’s leading real estate developers. To get…
The new and still evolving world of hybrid work has created a fresh set of challenges for IT leaders who are tasked with ensuring that employees have the tools to get their work done productively and securely, regardless of their location. CIO recently gathered a group of IT executives from a broad range of enterprises…
With the rise of generative AI, it was inevitable that it would become an unofficial subtheme of CSO’s Future of Cybersecurity Summit. And yet it still very much fits in with the event’s official theme: smart choices in a fast-changing world. Few things are changing as much as GenAI as a tool for creating content,…
Uptake in EVs is quietly accelerating across Africa’s transport systems. During the last year alone, for instance, companies such as BasiGo and Roam in Kenya have launched in various cities. And a Brookings report titled, Accelerating adoption of electric vehicles for sustainable transport in Nairobi, called on local and national governments to promote investment in…
Companies moving to the cloud often find themselves at a crossroads near the midpoint of their migrations, spending more than they intended and getting out less than they hoped. Often that’s because their IT organization isn’t equipped with the culture, mindset, and skills necessary to capitalize on the cloud. Andy Nallappan has had a long…