For Jo Abernathy, CIO at Blue Cross Blue Shield of North Carolina (BCBSNC), it was time to just walk away from the healthcare company’s aging IBM Db2 databases running on AIX. “We decided to prioritize the elimination of some pervasive technologies that have become too expensive relative to comparable products, and where support was lacking,”…
Data and big data analytics are the lifeblood of any successful business. Getting the technology right can be challenging but building the right team with the right skills to undertake data initiatives can be even harder — a challenge reflected in the rising demand for big data and analytics skills and certifications. If you’re looking…
The future is in the cloud, driven by software and with a limited need for physical hardware. This shouldn’t come as a surprise to anyone, and it’s what we tell our clients at NTT daily as we help them make the transition from hardware to software-defined infrastructure (SDI). We know that organizations that are migrating…
“Data is the new oil,” said British mathematician and data scientist Clive Humby in 2006. It’s certainly a valuable and coveted resource, but you need to be able to access and use it for it to be valuable. Now that we’ve covered the importance of data sovereignty, as well as security, privacy, and compliance, let’s…
ServiceNow is making generative AI accessible from more areas of its low-code development platform, putting it front and center in the chatbots enterprises are starting to use to interact with their ServiceNow applications. But as software vendors like ServiceNow, Salesforce, or SAP offer new ways to take advantage of generative AI capabilities, such as summarizing…
IT consulting and services giant Accenture announced today that it would spend $3 billion on assets, startups, talent and partnerships aimed at staking out a leading position in the fields of generative and predictive AI. Beyond the raw investment of money, Accenture said that its data and AI practice will double in size, from 40,000…
Information is at the core of every business’s digital transformation. Managing it has gotten more and more challenging due to growing volumes of content, and the disparate and complex tools and systems. Intelligent information management is critical to the success of digital transformation initiatives like online ordering, omnichannel customer experience, remote work, and compliance mandates.…
A recent MarketsandMarkets study expects the global Intelligent Document Processing (IDP) market to grow at a compound annual gross increased rate (CAGR) of 37.5% from 2022 to 2027. This growth is being driven by the pressing need for organizations to process large volumes of semi-structured and unstructured documents, store them and access them securely, and…
Salesforce’s new AI Cloud has left many baffled over what it’s all about — how it is different from the competition, what’s new in the offering, and whether one should consider subscribing. Analysts predict there could only be a few takers for the pricey new offering. The Salesforce AI Cloud combines the company’s previously announced…
The pace of innovation is relentless. CIOs must watch for the next generation of emerging technologies because new software can go from the dreams of some clever coder to an essential part of every IT shop in the blink of an eye. Once wild and seemingly impossible notions such as large language models, machine learning,…