Engaged customers are vital to the success of any business. Analytics is central to understanding what works for your customers. But how do you get them to share actionable data? Of course, customers are willing to share data in return for better services and products. But, they want to be safe in knowing that their…
As we closed out 2022 and began 2023, VMware’s Research and Insights organization interviewed more than 450 technology executives to get their candid views on the topics that present enterprises with the greatest opportunities and challenges. The resulting report revealed a technology landscape marked by excessive pressure to deliver IT value in uncertain times. The…
Last year VMware commissioned an eye-opening survey of IT leaders, including nearly 6,000 CIOs, CISOs, CTOs, application developers, cloud architects, and DevOps professionals across the globe. The resulting report, “The Multi-Cloud Maturity Index,” garnered important intelligence on the state of multi-cloud deployments across industries. As a multi-cloud approach becomes increasingly ubiquitous with efforts to future-proof…
First came the carrot of lower costs in the cloud with the bundled Rise with SAP offering. Now here comes the stick. SAP said Thursday it will raise the cost of support for users of its on-premises software for the second year in a row, just days after announcing plans to withhold future innovations in…
Max Chan knew he had to do something. Soon after ChatGPT burst on the scene in November 2022, Chan realized generative AI would amount to far more than the just the latest technology flash-in-the-pan. With the ability to instantaneously ingest reams of data using large language models (LLMs), generative AI technologies such as OpenAI’s ChatGPT…
Diane Schwarz knows it as well as anyone: You can’t climb to the C-suite alone. It takes an ecosystem of colleagues, clients, and partners — all of whom help you navigate what is often a nonlinear path. Such has been the case in Diane’s own storied career, from her education at Notre Dame and Chicago…
ServiceNow is adding new features to its Now Assist generative AI assistant that comes bundled with the company’s Now platform, designed to help organizations automate workflows. The new capabilities of Now Assist, which include case summarization and text-to-code, are compatible with all workflows and are designed to drive productivity and efficiency for organizations, the company…
When it comes to technology, the one thing you can count on is change. Requirements evolve over time as organizations adapt their environments and deployments to meet new demands and challenges. But in the past few years, this rate of change has skyrocketed. What an organization needs one quarter may be drastically different than what…
The complexity of today’s enterprise infrastructure environment has created demand for a great variety of dedicated point security solutions, triggering a disconcerting array of alarms and alerts that most organizations struggle to address with current access to talent and staff. While implementing effective strategies that harness automation and security technology remain critical, the most successful…
Over the past three or four years, the industry has been abuzz with the concept of delivering converged security and networking features via the cloud. Secure Access Service Edge combines networking solutions like SD-WAN with cloud-delivered security like firewall as a service (FWaaS), cloud access security broker(CASB), and secure web gateway (SWG). But even with all the hype, most considered SASE as something…