High-performing CIOs know that digital mastery depends on a strong foundation of rock-solid infrastructure, information security, enterprise data management, and sound IT governance. But for all the emphasis on cutting-edge technology for business transformation, IT infrastructure too often gets short shrift. Infrastructure, what happens behind the IT screen, and related support activities remains poorly understood,…
“As a first-time CIO, there are things you’ve never done before, and conversations you’ve never had before, at this level, in this role,” recounts Sarah Cockrill, who is one year into the director of digital strategy and information technology position at Canterbury University, in Kent, England. “You almost don’t want to say to your boss,…
By Milan Shetti, CEO Rocket Software According to PwC, almost two-thirds (60%) of Chief Information Officers (CIOs) see digital transformation as one of the most important drivers of growth this year. The cloud has been a major part of most organizations’ IT investments and digital transformation journeys. In fact, Gartner forecasts worldwide public cloud end-user…
Workflow automation provider ServiceNow on Wednesday said it remained optimistic about growth for the rest of the year, despite the uncertain macroeconomic environment, hoping the situation will in fact boost demand for its offerings. “As you know, they (enterprises) are either not hiring, they’re laying people off, and they have to do more with less.…
A transformer, teambuilder, and trailblazer, Michelle McKenna founded her executive advisory firm, The Michelle McKenna Collaborative, after spending 10 seasons as the National Football League’s first-ever CIO and its first female C-level executive. Those are just two of the many “firsts” McKenna has accomplished over the course of her career, which has also included executive…
It wouldn’t be far-fetched to call ERP (enterprise resource planning) the brain of an organization’s IT infrastructure. After all, an ERP system streamlines, standardizes, and integrates a wide range of vital business processes across diverse business functions. Implementing an ERP solution ranks among the most capex-intensive projects any IT leader will undertake. In addition to…
Whether you are just starting your IT career or looking to upgrade your career path by benchmarking your skills, exploring CompTIA certifications could be a wise choice. It provides vendor-neutral, entry-level to advanced certifications on a wide range of technology topics. According to CompTIA, it has awarded more than 2.5 million certifications in areas such…
Security incidents have been at record high levels throughout 2022, with the top threats including data breaches and ransomware, driving financial fraud, and losses from ransom payments. The numbers are ever rising for known malware attacks. A recent report by UK-based IT Governance identified 112 publicly disclosed security incidents in August 2022 across the United…
There’s an old saying when something you value changes and no longer brings you the joy the way it used to, “it’s not like it used to be.” For those who remember the good old days, great service was an essential part of the customer experience. Nowadays, customer service is not what it used to…
Dilip Venkatachari, Global Chief Information and Technology Officer at U.S. Bank, joins host Maryfran Johnson for this CIO Leadership Live interview, jointly produced by CIO.com and the CIO Executive Council. They discuss the explosive growth in digital services, mapping new customer journeys, critical upskilling needs and more. Watch this episode: #id635987664ed84 .jw-wrapper::before { content: “Dilip…