Three predictions for AI and automation business adoption

AI’s honeymoon with the enterprise is coming to an end. It’s time to get to business. That’s one of the main themes from IDC’s recent predictions report, “IDC FutureScape: Worldwide Artificial Intelligence and Automation 2024 Top 10 Predictions”. But even though IT decision-makers will be scrutinizing AI and automation investments, you can rest assured they…

Prevent avoidable outages using AIOps and observability

An outage due to a predictable event is every CIO’s nightmare. All it takes is a networking misconfiguration that causes cascading failures over time to bring on trouble. Certainly, while these kinds of events are, strictly speaking, “predictable” that doesn’t mean they are easy to foresee. Predicting infrastructure needs to support future usage, for example,…

Simplify IT operations with observability and AIOps

IT organizations are taxed with managing, maintaining, and augmenting complex IT infrastructures that are constantly evolving. At the same time, they must deliver consistent IT service performance and availability to end users, while enabling innovative digital transformation for the business. And yet, IT teams face significant challenges, including: Addressing information overload Predicting capacity planning Assessing…

Prosperity Bank embraces AIOps with BMC Helix

There’s immense pressure on IT to become more productive, increase uptime, and reduce outages all while keeping costs in check. It’s a big challenge for CIOs to meet, which is why so many are turning to AIOps. Recently, that’s exactly the course Gisela Riggan, EVP and CIO at Prosperity Bank, chose to pursue, and she…

What’s enabled Fresenius to transform IT

Transformation should be completed quickly, without getting lost in the minutiae, says Ingo Elfering, group CIO of Fresenius. “It’s better to do it quickly, like taking a Band-Aid off, even if it hurts for a short time,” he summed up at the recent Hamburg IT Strategy Days 2024. So this has been the approach to IT…

Re-imagining Business Workflows with AI-Powered Automation

Artificial intelligence (AI) is delivering rapid change for Australian business by raising customers’ expectations, generating new competitive challenges, and creating opportunities for new products and services. This rapid change demands a rapid response, but the strength of that response depends greatly on two factors – the agility of systems and processes and the availability of…