CX + EX = BG: The formula for sustainable business growth
In today’s competitive landscape, Customer Experience (CX) is the ultimate differentiator for brands striving to stand out. Yet, excelling in CX requires more than just meeting customer needs—it involves aligning every aspect of your business, starting with your employees. Companies that succeed in both CX and Employee Experience (EX) are far more likely to see measurable business growth (BG).…