Digital transformation is a journey that organizations embark on to integrate digital technologies into all aspects of their operations. This journey aims to adopt the latest technology changes in the industrial solution while keeping an eye on factors like customer experience, cost impact (both capex and opex) and operational resilience and maturity. Digital transformation is…
Delivering efficient and intuitive service management is not just a convenience, it’s a necessity. IT executives are seeking solutions that improve how employees interact with IT and enterprise services. From productivity tools to self-service capabilities, new AI-powered solutions promise to deliver better user experiences, boost productivity, and improve overall business outcomes. The evolution of service…
En 2022, Air Canada intentó distanciarse de su chatbot después de que a un pasajero le dijeran que podía obtener un reembolso por una tarifa de deceso. Tras una batalla legal, finalmente se ordenó a Air Canada que cumpliera la promesa del chatbot, pero como resultado, el chatbot se desconectó. En los últimos años, han…
Carreras Grupo Logístico e IBM, en colaboración con Seidor, han desarrollado un proyecto piloto para comparar automáticamente ofertas de proveedores en licitaciones mediante el uso de inteligencia artificial (IA) generativa. Gracias a esta herramienta de carácter innovador que integra las últimas funcionalidades de IA, el operador logístico ha logrado aumentar la eficiencia del análisis comparativo…
In 2022, Air Canada tried to put distance between it and its chatbot after a passenger was told he could get reimbursed for a bereavement fare. After a legal battle, Air Canada was ultimately ordered to honor the chatbot’s promise but the chatbot was taken offline as a result. Examples of AI-powered tools going rogue…
El Ministerio de Sanidad ha adjudicado a Ayesa los servicios de integración de las Comunidades Autónomas (CCAA) en sus sistemas de información sanitarios, a través del Nodo Central de la Intranet Sanitaria, así como el soporte asociado para que todas las incidencias que puedan surgir durante el proceso queden resueltas. Además, la consultora tecnológica también…
Widespread opposition from hardcore supporters of US President Donald Trump is unlikely to lead to major changes to the H-1B visa program, which brings tens of thousands of foreign IT workers into the country each year. Some immigration lawyers and other experts expect the Trump administration to tweak, but not eliminate, the H-1B program after…
Traffic management is a growing challenge for cities worldwide, requiring a balance between enforcement, efficiency, and public trust. In Kazakhstan, the Qorgau system is redefining road safety through an innovative fusion of artificial intelligence (AI), computer vision, and mobile technology. Designed to assist traffic police in real-time violation detection and enforcement, Qorgau represents a leap…
En los últimos años, el equilibrio entre la vida personal y la profesional ha estado más presente que nunca, en parte, gracias a la pandemia desatada por la Covid-19. Desde entonces, organizaciones, instituciones y plantilla parecen haber llegado a un acuerdo tácito sobre buenas prácticas en materia de conciliación. Y es que los beneficios de…
사이버보안 투자는 가장 낮은 비용으로 최대한의 보호를 제공하는 데 초점을 맞춰야 한다. 그러나 이는 단순한 계산처럼 보이지만 실제로는 그리 간단하지 않다. CISO(최고정보보안책임자)들은 기업을 보호하기 위한 충분한 예산을 확보하는 데 지속적으로 어려움을 겪고 있으며, 한정된 자원을 최대한 활용하면서도 비즈니스 리스크를 최소화해야 하는 상황에 놓여 있다. 사이버보안 예산을 최대한 효과적으로 활용하거나, 향후 더 많은 투자를 유치하기 위해…