German Federal Foreign Office uses AI to get personal

With about 12,000 employees worldwide, along with offices in Bonn and Berlin and approximately 230 missions, the reach of the German Federal Foreign Office is vast, connecting with citizens abroad, along with other governments and international organizations. But in the modern age, the agency realized that its system of digitally managing citizen requests was outdated. The pressure…

CIOs face mounting pressure as AI costs and complexities threaten enterprise value

CIOs are under increasing pressure to deliver meaningful returns from generative AI initiatives, yet spiraling costs and complex governance challenges are undermining their efforts, according to Gartner. Despite AI’s potential to transform businesses, many senior technology leaders find themselves wrestling with unpredictable expenses, uneven productivity gains, and growing risks as AI adoption scales, Gartner said.…

사내 생성형 AI 확장하려니 새 인프라 숙제 생긴다?!

생성형 AI를 실험하는 조직은 일반적으로 오픈AI의 챗GPT나 앤쓰로픽의 클로드와 같은 클라우드 기반 서비스를 엔터프라이즈 계정을 사용한다. 초기 필드 테스트를 성공적으로 마무리하면 해당 기술을 더 많이 배포하는 양상을 보인다. 글로벌 컨설팅 회사 SSA & 컴퍼니의 응용 솔루션 부문 리더인 닉 크레이머는 “경영진을 위한 요약본을 작성하거나 마케팅 콘텐츠를 제작하는 데 생성형 AI를 사용하는 기업이 이미 흔하다. 내년에는…

As AI scales, infrastructure challenges emerge

Organizations experimenting with gen AI typically set up enterprise-grade accounts with cloud-based services such as OpenAI’s ChatGPT or Anthropic’s Claude, and early field tests and productivity benefits may inspire them to look for more opportunities to deploy the technology. “Companies use gen AI to produce executive summaries, or to produce marketing content,” says Nick Kramer,…