Before integrating ERP or CRM systems with other tools, Spear Education CEO Kaleim Manji advises reducing customization and cleaning up your dataset.
Read More from This Article: How data hygiene leads to customer success
Source: IT Strategy
Making computer systems autonomous rarely ends well in movies, but at its OpenWorld conference in San Francisco this week, Oracle pressed ahead with its plan to eliminate humans from the management of IT systems. It’s about saving money and saving data, Oracle Chairman and CTO Larry Ellison told the gathered crowd in a keynote speech…
The IT profession has long been blessed with a surfeit of acronyms, many of which have been coined in sometimes convoluted ways to retain uniqueness. But one of IT’s key, longstanding acronyms is increasingly being used to refer to an upstart, as today you’re apt to find that CIO no longer just stands for chief…
To reach consumers, brands need omnichannel strategies that deliver a consistent customer experience at every touchpoint. Yet today’s technical and business conversations about omnichannel are often too limited in scope to achieve what’s ultimately possible. Brands typically only focus on payment processing across one or two channels — missing the opportunity to tie together customer…
Forward-thinking CIOs talk about crafting a solid succession plan. Few get to complete this critical task with digital disruption breathing down their necks and their tenures trimmed to under 4 years. When he decided in 2018 that it was time to retire, Rosendin Electric CIO Sam Lamonica took pains not to leave the $2.5 billion…
In the beginning, programmers didn’t worry about the past. They opened an empty file and created something out of nothing. Everything was a green field. Those freewheeling, unencumbered days are long gone for most of us. Much of software development today is revising, extending, enhancing, and evolving what we — or more often, someone else…
Augmented reality is gaining ground as a way to improve employee training, boost field worker productivity and optimize operational performance.
Read More from This Article: How augmented reality boosts training and productivity
Source: News
Self-service analytics tools have long empowered users to produce data visualizations without the need for IT intervention. Recent advances, such as data prep automation, have further lowered the barrier of entry, but this push to democratize analytics surely has its limits. After all, users still have to interpret the data visualizations they produce. Tableau’s 2019.3…
The Estée Lauder Companies (ELC) Information Technology (IT) operations are in New York City, where the unemployment rate is low and the competition is high. When Michael W. Smith became CIO of ELC in August 2017, he knew that recruiting, developing, and retaining IT talent would be as important to the company as process improvement…
Few business leaders view IT as an inherently creative organization. That’s an attitude IT leaders must work to change. Creativity lies at the heart of every successful IT technology. It took imagination to build a business world powered by concepts such as cloud services, big data, artificial intelligence and virtual reality. Such ideas don’t come…