A lot is being written about VSM, and for good reason: it offers the opportunity for organizations to benefit from increased alignment, accelerated innovation, reduced risk, and improved competitive advantage. In spite of the clear benefits, it remains a struggle for many leaders to feel confident in taking initial steps and knowing exactly where to…
In my last column for CIO.com, I outlined some of the cybersecurity issues around user authentication for verification of consumer and business accounts. Among other things, I advocated that in this remote/hybrid work era, CISOs must protect their company’s access to data by having a cyber-attack plan ready to implement, understanding the new tools and…
Global digital transformation investments are expected to reach US$1.8 trillion in 2022, and financial institutions are under immense pressure to digitally transform so they can anticipate and prepare for the next new normal. At the same time, they are also expected to address new business needs: improving efficiency and sustainability, complying with environmental, social, and…
Most businesses have a long-term vision and core strategic goals. But many struggle to make them a reality. The problem often arises because the strategic goals are so overarching and distant, that they aren’t focused on consistently among the day-to-day direction. Deeper cultural issues typically underly the problem. Often, there is no clear link between…
Being on the forefront of enterprise storage in the Fortune 500 market, Infinidat has broad visibility across the market trends that are driving changes CIOs cannot ignore. To help make it quick and easy for IT leaders to get a reliable snapshot of the enterprise storage trends, we put together this “trends update” for the…
By Thomas Been, Marketing DataStax Winning enterprises take data, process it, and use it to deliver in-the-moment experiences to customers. Starbucks, Netflix, The Home Depot, and countless other organizations large and small have built great success based on this understanding. But what does that success look like, and what are the challenges faced by organizations…
The manufacturing industry has fully entered the digital era, with the most digitally advanced manufacturers integrating their information technology and operational technology environments to give themselves an edge in the marketplace. They’re also advancing their use of automation and analytics to streamline back-office functions, logistics, and production, and to optimize resources, reduce costs, and identify…
In March 2022, Steve Demetriou, chair and CEO of Jacobs, announced a new multiyear strategy that would focus on three accelerators for the $15B professional services business: climate response, consulting and advisory, and data solutions, each supported by significant acquisitions. Madhuri Andrews, who became chief digital and information officer of Jacobs in 2019, knew the…
Elaborating on some points from my previous post on building innovation ecosystems, here’s a look at how digital twins, which serve as a bridge between the physical and digital domains, rely on historical and real-time data, as well as machine learning models, to provide a virtual representation of physical objects, processes, and systems. Keith Bentley…
Service level agreements (SLAs) have long been the standard operational metrics for technology services, measuring performance in areas such as systems availability or resolution time. But a new approach to gauging IT performance has begun to take hold in organizations where ensuring an optimal customer experience has become paramount. Experience level agreements — XLAs, for…