By Milan Shetti, CEO Rocket Software The Bank of New York Mellon (BNYM) is the world’s largest custodial bank and asset servicing company, with offices in 35 countries. Custodial banks are different from traditional commercial banks and as such they go to market differently to meet their customers’ specific needs. Michael King, Director of Enterprise…
James McGlennon is executive vice president and CIO at Boston-based Liberty Mutual, the sixth-largest property and casualty insurer in the world, with more than 45,000 employees operating in 29 countries. McGlennon and his team are responsible for building, managing, maintaining and innovating the company’s global technology portfolio. And like many IT leaders, McGlennon has been on…
The Great Resignation hit the tech sector particularly hard in November as workers began to question their purpose and satisfaction with their jobs. The sentiment lingers today. Some 72% of US tech workers are considering leaving their current employer in 2022, according to a survey by TalentLMS. More than half of respondents say they suffer…
IT budgets, artificially boosted by the fall in employee travel and the need for work-from-home solutions during the pandemic, are coming under pressure again as the world reopens, and SAP—which also owns online expense management service Concur—is seeing the shift in the numbers. “We were benefiting, in particular in the first part of the pandemic,…
There are always growing pains associated with new technology—and the cloud is no exception. Many companies have made big investments but have been disappointed with the results. But giving up is not really an option: the cloud could generate as much as $1 trillion in value over the next decade just among the Fortune 500,…
Unified Communications as a Service (UCaaS) has gained tremendous traction throughout the COVID-19 pandemic and saw a rapid increase in usage and impact in 2021 with the rise in remote work. Alongside this momentum was the rapid growth of Contact Center as a Service (CCaaS) and the overwhelming realization that fully integrated communications platforms that…
The worldwide supply chain challenges that plagued companies in multiple industries throughout 2021 are continuing this year. One potentially effective solution for addressing supply and demand issues is to leverage data analytics. Professional services and consulting firm KPMG in a recent report notes that several major disruptions are currently affecting supply chains. These include the…
Despite diversity being a much-discussed topic in the tech industry, representation for Black tech workers is still not where it needs to be, with African Americans holding just 7% of positions in the tech industry, and only 2% of tech executive roles, according to data from the Diversity in High Tech report published by the US Equal…
According to Gartner, operational resilience is defined as “initiatives that expand business continuity management programs to focus on the impacts, connected risk appetite, and tolerance levels for disruption of product or service delivery to internal and external stakeholders.” If the word “disruption” sounds familiar, it’s because we’re living in one of the most volatile times…
By Richard Amos On-demand automated self-service, elasticity, utilization transparency, and resource pooling are all core aspects of workload efficiency. It was the public cloud providers that initially improved upon the. these concepts, propelling a new way of working that enabled organizations to scale. Embed micro-services, containerization, Agile, and DevOps within this transformation and suddenly technology’s…