Aside from commercial real estate dealers, office equipment vendors were among the hardest hit by the massive office evacuation following the pandemic. But the death of the office was much exaggerated, say some affected CIOs, who point to an increasing number of corporate mandates for employees to return to the office for at least three…
As the chief business transformation and technology officer at Twinings Ovaltine (TwO), some might imagine Sandeep Seeripat’s role to be the epitome of what a senior technology executive should be, with a remit beyond IT operations, an authoritative voice in the boardroom and a reporting line straight to the CEO. But it hasn’t always been…
Straumann Group’s Sridhar Iyengar has a bold mission: To transform the nearly 70-year-old company’s data and technology organization into a data-as-a-service provider for the global manufacturer and supplier of dental implants, prosthetics, orthodontics, and digital dentistry — and to provide business stakeholders machine learning (ML) as a service as well. “My vision is that I…
Abhi Dhar has had a rich career journey, from serving as chief digital officer of a Fortune 50 company to co-founding a tech startup. In his current role as executive vice president and chief information and technology officer at TransUnion, he’s responsible for all aspects of the company’s technology, including strategy, security, applications, operations, infrastructure,…
Bayer is using drones to collect farming data across 80 million acres and satellite data to predict soil moisture down to the square meter. These are just two examples in a transformation that is impacting every part of the business and all 100,000 employees, as undertaken under the helm of Bijoy Sagar, the multinational’s chief…
Planning and launching a major IT initiative can be a CIO’s biggest challenge. Everything has to go right: the technology, the goals, the financial platform, and most important of all, the timing. Launch an initiative too soon and the technology may be premature and flawed. On the other hand, failing to start the project a…
Experts reveal that by 2027, cloud adoption will be mainstream, with 90% of enterprises implementing some kind of cloud strategy. What’s key is that, in the process, the cloud won’t just be a technology disruptor — it will be a business disruptor. What does this mean for your business? If you don’t tackle the challenges…
We know that the Contact Center-as-a-Service (CCaaS) market is growing; an increasing number of companies are choosing this flexible model to support their CX operations, and this will continue through 2023. Vendors are also increasingly expanding the capabilities of their CCaaS solutions and evolving them at speed. What can we expect over the next 12 months? Here’s where Avaya…
By George Trujillo, Principal Data Strategist, DataStax Increased operational efficiencies at airports. Instant reactions to fraudulent activities at banks. Improved recommendations for online transactions. Better patient care at hospitals. Investments in artificial intelligence are helping businesses to reduce costs, better serve customers, and gain competitive advantage in rapidly evolving markets. Titanium Intelligent Solutions, a global…
“I inherited a gift from the previous CIO,” says Florida Crystals CIO Kevin Grayling. “I had a modern S/4HANA landscape for the majority of the business.” That would have been an enviable situation for many of his contemporaries in the consumer packaged goods (CPG) industry — “Some have 20 or 30 different ERP solutions,” he…