As the coronavirus swept through Washington state earlier this year, Providence quickly had to enable thousands of staff to work remotely, a tall task for an organization that traditionally provided access to privileged information from desktops. The healthcare system, which employs 120,000 caregivers across 51 hospitals and more than 1,000 clinics on the West Coast,…
During the coronavirus pandemic, CIOs gained political capital by fortifying business operations and digitizing services in accordance with social distancing decrees. From accelerated migrations to new collaboration tools to implementing contactless services, IT leaders reprioritized roadmaps to empower employees and serve customers. Now comes the hard part: building on that newfound clout as the pandemic…
The more things stay the same, the more they change.
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Source: IT Strategy
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Slack’s popular business chat app will be integrated with Salesforce’s cloud tools, serving as the front end for its Customer 360 portfolio.
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Source: News
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In spring of 2020, as the pandemic took hold in the U.S., most companies switched some or all of their employees to remote work out of necessity. What they may not have known at the time is that doing so will likely change the American workplace forever. Regardless of whether remote work was part of…
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