When Mike Mead joined CNO Financial Group as CIO in 2018, he inherited an IT organization that was welcoming and highly skilled but had some misalignments with its primary outsourcing partner. “We are heavily outsourced, and there were frustrations on both sides of the relationship,” says Mead. Silos within the internal CNO IT organization caused…
At the start of the pandemic, software engineer and aspiring CIO Kerry Fields was laid off. In an already challenging time, she unexpectedly had to begin searching for work during one of the biggest job crises of the past several decades. She poured over job boards, networked virtually, worked with mentors, and took every opportunity…
Any tech pro who’s been around the block has likely dealt at some point with an abusive, manipulative, or simply clueless boss. Bad bosses are found in every industry and in every line of business, but the challenging role that IT managers must fulfill ensures specific issues can be common. Managers with business skills and…
Natural language processing definition Natural language processing (NLP) is the branch of artificial intelligence (AI) that deals with training a computer to understand, process, and generate language. Search engines, machine translation services, and voice assistants are all powered by the technology. While the term originally referred to a system’s ability to read, it’s since become…
Cloud computing is a digital cornucopia of choices to dazzle the eyes of everyone from the spreadsheet-addled CIO to the container-slinging intern. Those servers with 24GB of RAM look nice and so does that new AI image classification system. Oh, what’s that over there? Long-term object storage? Give me a couple zillion bytes of that…
Healthcare has often been the victim of hyped-up technology, so it’s no surprise that CIOs are wary of new trends. Welcome to the buzz surrounding low-code software. Low code offers the potential to facilitate the development of solutions by using a graphical user interface instead of the traditional approach of relying on hand-coded programming, thus…
As much as any big brand, Domino’s Pizza leans heavily on data to improve customer service. But the data science team at the world’s No. 1 pizza maker employs a secret ingredient to augment its decision-making: a machine learning (ML) hosting platform that helps it deliver models to production more quickly. The team uses the…
Every industry, profession, and company develops and operates with rules and guidelines. Alongside these, myths emerge, and the project management profession is no different. When projects become plenty, work more hectic, and time is limited, it can become tempting to blindly lean on beliefs and instincts — even ones you may not know to be…
Driven by digital imperatives, more IT leaders have shed their order-taking shackles to become full-fledged business partners. Cybersecurity leaders are increasingly taking the same tack. Joanna Burkey, who rejoined HP one year ago, is one CISO leading the charge. Burkey, who spent nearly 13 years in various roles at HP before exiting to lead cybersecurity…
In the past year of navigating an unprecedented pandemic, organizations across all industries were forced to pivot their business and operating models to adapt to rapid technological change. Many companies quickly started investing in and practicing Agile development methods. While this wave of Agile adoption set the foundation for transformational change, the reality is most…