Both mentorship and sponsorship are increasingly critical for success in a competitive IT talent market, especially for women and other underrepresented minorities in technology. But there are crucial differences between the two, the biggest of which lies in access to power and visibility within an organization: Almost anyone can be a mentor, but only those…
Understanding customer priorities isn’t new. But customer experience is increasingly seen as a key business opportunity, beating data-driven marketing and social engagement in Adobe’s latest Digital Trends report. Customer surveys are ubiquitous, but capture a tiny fraction of interactions — if customers bother to fill them in at all. Worse, they tell you nothing about…
When it comes to the most in-demand skills, the cloud is the place to be. Our guide to top cloud certifications looks at programs designed for AWS, Google and Microsoft services — as well as vendor-neutral certifications.
Read More from This Article: 29 top cloud certifications
Source: News
Movers & Shakers is where you can keep up with new CIO appointments and gain valuable insight into the job market and CIO hiring trends. As every company becomes a technology company, CEOs and corporate boards are seeking multi-dimensional CIOs with superior skills in technology, communications, business strategy and digital innovation. The role is more…
Everyone’s talking about customer experience (CX). If you don’t get customer experience right, consultants and other IT experts say, you leave yourself vulnerable to competitors who do. But companies, and IT leaders, who focus only or mostly on customers are forgetting something just as important: employee experience (EX). To read this article in full, please…
Enterprises frequently pursue acquisitions to boost growth. While this strategy may yield a more robust balance sheet for the acquiring company, the one near certainty is that the CIO will be left to wade through quagmires of legacy technology to integrate multiple financial systems as a result. That’s the challenge Steven Katsirubas has been working…
To reap the benefits of data analytics, you first have to get data preparation right. For many organizations, this is a significant bottleneck, with up to 70 percent of their time focused on data preparation tasks, according to recent research from Gartner. “Finding, accessing, cleaning, transforming, and sharing the data, with the right people and…
[ Register now to view the Fall 2019 digital magazine ] Welcome to the Fall 2019 digital issue of CIO. In these pages, you’ll learn how the CIO role is evolving, how you can foster a culture of innovation, how to increase your chances of AI success, why it’s time to rethink your IT operating…
There’s a well-worn saying that the reward for good work is more work. Apply that truism to IT, an industry with a reputation for long hours and nearly impossible deadlines, and you’ve got a recipe for burnout or worse. In fact, there’s now evidence that those who appear to enjoy their work are more likely…
What do women want at work? The same things every worker wants: fair pay, flexibility and the ability to work on projects that fuel their passion and make a difference — not just in the workplace, but in the world at large. And if your organization also offers growth potential and boasts successful female role…