Today, most banks, insurance companies, and other kinds of financial services firms have deployed natural language processing (NLP) tools to address some of their customer service needs. But most of these tools fall far short of organization’s goals for the technology. In many cases, these financial services firms could fill in the gap between their…
On a human level, Joerg Telle understands why medical errors occur. “You have to think about the day-to-day life of a clinician,” the COO of German software development company XANTAS AG observed, “and how laboratory values (measurements determining a patient’s health) can be overlooked. You may be coming out of surgery and have too much…
MediaWorks NZ Technology and Product Director Ilyas Bardak on dealing with accelerated change in the media industry, why a ‘scorched earth’ approach is not sustainable, and the power of a good story to drive transformation. Watch this episode: #id62a7888e1e470 .jw-wrapper::before { content: “IDG” !important; } CIO, CIO Leadership Live Read More from This Article:…
Hot Wheels, Gucci Edition. Master of the Universe, Shogun Warrior. Barbie “Rosa Parks” Edition. These are just a handful of unique offerings in Mattel’s latest product line — but you won’t find them in retail stores. They are part of the Creations portfolio of collectibles launched online by the massive toy retailer in August 2020…
CIOs are used to rapid change. New technologies hit the market, existing ones evolve, business needs change on a dime, staff comes and goes. All that together, though, is nothing compared to the turbulence that CIOs are seeing today. IT leaders are now contending with continued pandemic-related disruptions, geopolitical instability, and economic volatility — on…
Cyber criminals are targeting African economies in similar ways to their European or North American counterparts. “The numbers show that everyone is getting hit equally hard,” said Charl van der Walt, head of security research at Orange Cyberdefense, speaking on the first morning of the Summit. While the cyberattack numbers in Africa might be slightly…
Covid’s deadly trail has, thus far, forced enterprise cybersecurity into three distinct phases. Phase one was the rush to keep business moving in the face of an uncertain pandemic. Phase two saw more calm to the storm with additional security measures put in place. The third phase is now kicking in as we progress further…
The Razor’s Edge is a podcast series that examines “IT Services for the New Way to Work,” produced by CIO.com in partnership with HP Inc. In this series, technology experts provide unique insights into the challenges associated with digital transformation and discuss how innovative, cloud-based services, solutions, and software can help you plan and prepare…
Innovation City Belfast (ICB) has appointed a new digital innovation commissioner. Eileen Montgomery, who joins ICB after a three-decade long career in manufacturing, has taken over from Mark Gillan, who was appointed to the role in September 2021. Montgomery has worked as a senior leader at some of the world’s leading manufacturers, most recently as…
By: Amrita Shergill, Account Manager, NaaS and Ecosystem Sales Organizations have struggled to develop innovative technologies that are environmentally friendly and reduce the impact on the world. Sustainability is another challenge that leaders have strived to meet. Since the pandemic, NaaS solutions are growing quickly due to the need for a hybrid workforce, the demand…