Did you know that Europe’s largest convenience chain isn’t British or German or French? It’s Polish! Founded in 1998, the chain, Zabka Polska (meaning “Little Frog” in Polish), operates more than 8,300 stores throughout Poland serving nearly 3 million customers every day. That translates to more than a billion customer interactions per year. Clearly, this…
US Army CIO Dr. Raj Iyer is virtually on the front lines of the Russian-Ukrainian war — and it is not an exercise. As part of NATO’s commitment to support Ukraine, a democracy Russia invaded in February, Iyer and his CIO colleagues across all branches of the US military, along with the US Department of…
When it comes to setting goals and assessing your progress toward achieving them, be smart about how you use metrics and what you pay attention to. Not SMART. Metrics have always been a key facet of gauging a business area’s accomplishments, be it IT, accounting, operations, or anywhere else. That’s never been more true than…
As an IT leader, being able to foster innovation not only benefits the IT itself, with greater efficiency, effectiveness and value, but the organization it serves and you personally, as it illustrates your ability to be an internal agent of change, a true business partner, and an asset at the strategy table. 1. Define and…
Unit 42 is Palo Alto Networks’ world-renowned threat intelligence and security consulting team. The key headline of the latest Unit 42 Cloud Threat Report isn’t about the most sophisticated attacks. It’s that nearly all organizations we analyzed lack the proper controls to keep their cloud resources secure. The term for this in cloud security is…
By Michael Loggins, award-winning executive IT leader Industry 4.0 has vast potential to transform what factories can do. Manufacturing can be faster, more data-driven, more responsive to the needs of workers and customers, and more powered by innovations such as artificial intelligence, internet of things, digital supply chains, and blockchain. While the possibilities of Industry…
By Ashok Rutthan, Chief information security officer at Massmart Organizations of every size and sector are experiencing a rising tide of ransomware attacks, resulting in the collective global loss of billions of dollars and untold brand damage. Leaders are learning first hand the ways ransomware has become a scourge on smooth operations and financial well-being.…
Since the premier of the wildly popular 1993 dinosaur cloning film Jurassic Park, the sciences featured in the film, genetic engineering and genomics, have advanced at breathtaking rates. When the film was released, the Human Genome Project was already working on sequencing the entire human genome for the first time. They completed the project in…
To Guy Hadari, CIO of Biogen, the most important, but often overlooked skill for a CIO is management. “Most people consider the CIO to be a technology person, and they want to put them in a technology box, but technology should be only 20% of a CIO’s job,” says Hadari, who has been leading IT…
National Trust CIO Jon Townsend is laying down some home truths on sustainability. Five years ago, he notes that the message in the IT industry was not of reaching net zero, ESG commitments or being more sustainable, but rather of businesses becoming “bigger, better, faster.” “We need to change that conversation,” he says, “and get…