Vispi Palsetia began his career as a business process outsourcing agent. Today, he leads a much broader portfolio as the CIO of Teleperformance India and Middle East, part of a global business-operations services firm with 420,000 employees. Having spent 23 years in the BPO industry, Palsetia has seen the sector evolve in front of his…
Despite unease in the global economy about the trajectory of economic growth this year, investment in African startups has been on an incredible trajectory over the last six months. Statistics reveal fascinating stories about what sectors and regions are attracting the most attention and capital. However, one of the most dramatic revelations is how South Africa…
Danielle Brown, CIO at Whirlpool Corp., joins host Maryfran Johnson for this CIO Leadership Live interview, jointly produced by CIO.com and the CIO Executive Council. They discuss advancing product features via sensor data, accelerating digital twin strategies, reinventing supply chain dynamics and more. This episode is sponsored by the Fairfax County Economic Development Authority. Learn…
Founded in 2007, Dropbox offers secure, flexible cloud storage and file sharing for individuals, teams, and enterprise customers. With Dropbox, teams can work together in one place; manage tasks; and securely store, sync, and share files. Organizations across education, media, technology, retail, and construction use Dropbox as a smart workspace: a digital environment that connects a team’s…
Today, most banks, insurance companies, and other kinds of financial services firms have deployed natural language processing (NLP) tools to address some of their customer service needs. But most of these tools fall far short of organization’s goals for the technology. In many cases, these financial services firms could fill in the gap between their…
On a human level, Joerg Telle understands why medical errors occur. “You have to think about the day-to-day life of a clinician,” the COO of German software development company XANTAS AG observed, “and how laboratory values (measurements determining a patient’s health) can be overlooked. You may be coming out of surgery and have too much…
MediaWorks NZ Technology and Product Director Ilyas Bardak on dealing with accelerated change in the media industry, why a ‘scorched earth’ approach is not sustainable, and the power of a good story to drive transformation. Watch this episode: #id62a7888e1e470 .jw-wrapper::before { content: “IDG” !important; } CIO, CIO Leadership Live Read More from This Article:…
Hot Wheels, Gucci Edition. Master of the Universe, Shogun Warrior. Barbie “Rosa Parks” Edition. These are just a handful of unique offerings in Mattel’s latest product line — but you won’t find them in retail stores. They are part of the Creations portfolio of collectibles launched online by the massive toy retailer in August 2020…
CIOs are used to rapid change. New technologies hit the market, existing ones evolve, business needs change on a dime, staff comes and goes. All that together, though, is nothing compared to the turbulence that CIOs are seeing today. IT leaders are now contending with continued pandemic-related disruptions, geopolitical instability, and economic volatility — on…
Cyber criminals are targeting African economies in similar ways to their European or North American counterparts. “The numbers show that everyone is getting hit equally hard,” said Charl van der Walt, head of security research at Orange Cyberdefense, speaking on the first morning of the Summit. While the cyberattack numbers in Africa might be slightly…