Back in the day, IT culture was all about the perks. Would-be employees were drawn in by modern, open spaces punctuated by game tables and fully stocked kitchens along with an array of services that might include on-site gyms, coffee bars, even chef-inspired cafeteria fare. The evolving role of IT, coupled with new pandemic-era work…
Ford Motor Co.’s wholesale pivot to technology has transformed not only the automaker’s business operations but its corporate identity. “We have become much more of a software company than we were 10 to 20 years ago,” says John Musser, director of engineering for Ford’s commercial division, Ford Pro. “People don’t think of a large, 100-year-old…
Over the years, I’ve had the opportunity to work with contacts in many leading enterprises, including businesses across a wide range of industries and regions. This experience has given me a unique vantage point, enabling me to see those specifics that are unique to each team and organization—as well as common themes that apply to…
Enterprise spending on consumer-facing generative AI tools will grow from $40 billion in 2023 to $1.3 trillion by 2032, according to a Bloomberg Intelligence analysis. Where will companies pour those hundreds of billions? More than 80% of business leaders believe that the best bang for their gen AI buck is in chatbots for automating customer service and improving knowledge…
Software developers, no matter how skilled, face tasks they’re not very good at. For Geoffrey Bourne, cofounder of Ayrshare (“airshare”), a New York-based startup that automates and manages social sharing for corporate clients, it’s using what’s called regular expressions—tools used in virtually every programming language to identify patterns of text. Generative AI platforms like GitHub Copilot…
Organizations investing in artificial intelligence should never lose sight of one constraint: Capturing value from the technology ultimately comes down to the skills of people tasked with using it. With two decades of experience as a human resources leader, Deepa Subbaiah, a senior director for HR at Freshworks, has deep expertise in exploring how enterprise teams can…
How do you lose the AI race? By not entering. So says Andrew McAfee, principal research scientist at the MIT Sloan School of Management. “When a technology this powerful comes along where you have to learn by doing, finding reasons not to do it is a pretty big error,” he says. Despite the mass embrace…
The AI hype cycle has peaked: Tens of thousands of companies helped get it there with generative AI in 2023, with two-thirds now reporting they have deployed GAI tools to their workforce. For enterprise executives in 2024, that means right-sizing those expectations and getting to work: justifying the right use cases, forming teams, and tracking progress and ROI. Here…
IT leaders are more integral to a company’s business success than ever and that brings pressure to expand their roles, better understand and collaborate with the business, and launch major initiatives. To master the various aspects of leadership, it’s often helpful to get professional help. That’s where executive coaching comes into play. As technical people…
Jim Chilton is an award-winning CIO who serves as the chief technology officer of Cengage Group, an innovative disruptor in the edtech space. As a business and technology executive, Chilton leverages his unique experiences to drive innovation and optimize technology throughout the company. On a recent episode of the Tech Whisperers podcast, Chilton and I…