IFS acquires EmpowerMX to bolster its aviation sector offering

Enterprise resource planning (ERP) software provider IFS has agreed to acquire EmpowerMX, a vendor of software for managing aircraft maintenance, repair, and operations (MRO), adding to the capabilities of its fleet service management suite for the aviation sector. IFS already offers software for MRO providers and airlines, including end-to-end aircraft management for maintenance, repairs, operations…

Ulta Beauty embraces low-code to deliver better CX

About six years ago, Ulta Beauty formed a dedicated innovation team to identify technologies that resonate to improve the customer experience. As the VP of digital innovation, Michelle Pacynski heads up this team and oversees around 40 innovators whose job is to leverage new and emerging tech to come up with fresh and creative value propositions…