Despite reporting glowing revenue and profits for its fourth quarter, midmarket customer service, IT, and CRM vendor Freshworks said it was laying off 660 employees — about 13 percent of its employees worldwide. The company said the layoffs were part of “realigning our global workforce.” The layoff announcement sounded unusual in that it was mentioned…
As the Middle East and Central Asia accelerate their digital transformation journeys, connectivity remains a foundational element. Alex Xu, President of Huawei’s Carrier Business for the Middle East and Central Asia, shares insights on how these technologies will reshape last-mile connectivity, bridge the digital divide, and contribute to the region’s digital economy. While FWA has…
Monica Caldas es una ejecutiva digital galardonada que lidera un equipo de 5000 tecnólogos como directora de TI global de Liberty Mutual Insurance. Caldas se ha consolidado como una ejecutiva decidida y orientada al crecimiento y una estratega innovadora con una trayectoria impresionante en la dirección de transformaciones complejas de gran envergadura y la ejecución…
En los últimos dos años, la inteligencia artificial (IA) ha pasado del laboratorio de investigación al primer plano de las interacciones de los usuarios. Ya sea para resumir notas o ayudar con la codificación, las personas de distintas organizaciones utilizan la IA para reducir la carga asociada a las tareas repetitivas y aumentar el tiempo…
As organizations continue their digital transformation (DX) journeys, the role of the CIO evolves. However, the metrics used to evaluate CIOs are hindering progress. As digital transformation becomes a critical driver of business success, many organizations still measure CIO performance based on traditional IT values rather than transformative outcomes. To drive change, a reworking of…
The shifting leadership landscape In a fast-paced, tech-driven world, business strategy and technology are more intertwined than ever. As digital weighs in as the center of gravity, one thing is clear: traditional leadership structures may no longer be enough to maintain a competitive edge. With C-suite leaders under increasing pressure to align technology with strategic…
El Hospital Universitario Ramón y Cajal continúa apostando por la tecnología en sus procesos internos con el fin de mejorar la experiencia del paciente. Y es que Glintt Life, la compañía especializada en tecnología sanitaria con raíces ibéricas, ha resultado adjudicataria de la licitación para implementar FarmaTools, una avanzada plataforma farmacéutica tecnológica, en el seno…
El 45% de los CIO afincados en Europa, Oriente Medio y África se sienten responsables de liderar la estrategia de inteligencia artificial (IA) generativa de sus organizaciones. Así se desprende de una encuesta llevada a cabo por la firma de análisis e investigación Gartner a un total de 451 líderes tecnológicos en el segundo trimestre…
Just as Japanese Kanban techniques revolutionized manufacturing several decades ago, similar “just-in-time” methods are paying dividends as companies get their feet wet with generative AI. “The timeliness is critical. You don’t want to do the work too much in advance because you want that real-time context. We activate the AI just in time,” says Sastry…
Monica Caldas is an award-winning digital executive who leads a team of 5,000 technologists as the global CIO for Liberty Mutual Insurance. Caldas has established herself as a decisive, growth-oriented executive and innovative strategist with an impressive track record of leading large complex transformations and executing with real solutions. Caldas joined me for a recent episode of…