Salesforce today released Agentforce, a new suite of low-code tools aimed at helping enterprises build autonomous AI agents for sales, service, marketing, and commerce use cases. Agentforce, which has been in pilot phase for the past six months, combines three major Salesforce tools — Agent Builder, Model Builder, and Prompt Builder — to provide the…
Zoho has updated Zoho Analytics to add artificial intelligence to the product and enables customers create custom machine-learning models using its new Data Science and Machine Learning (DSML) Studio. The advances in Zoho Analytics 6.0 are across four key areas, the company said: data management, AI, data science and machine learning, and extensibility. It’s one…
Imagine a highly competitive market where the urgency to innovate is high. A product manager is under immense pressure to deliver complex customer insights that could pivot the company’s product strategy. Frustrated by the lack of generative AI tools, he discovers a free online tool that analyzes his data and generates the report he needs…
Now that AI can unravel the secrets inside a charred, brittle, ancient scroll buried under lava over 2,000 years ago, imagine what it can reveal in your unstructured data–and how that can reshape your work, thoughts, and actions. Unstructured data has been integral to human society for over 50,000 years. More recently, some of the…
Business leaders today are facing a perfect storm of workforce challenges. Chief among these is the persistence of skills gaps. According to research from Deloitte, 90% of business leaders found recruiting and retaining talent is now a challenge. This is a particular problem for high-growth enterprises, many of which find talent shortages a barrier to…
For most organizations, the effective use of AI is essential for future viability and, in turn, requires large amounts of accurate and accessible data. Across industries, 78% of executives rank scaling AI and machine learning (ML) use cases to create business value as their top priority over the next three years. Yet, organizations need help…
While some enterprises are already reporting AI-driven growth, the complexities of data strategy are proving a big stumbling block for many other businesses. Recent research by Vanson Bourne for Iron Mountain found that 93% of organizations are already using genAI in some capacity, while Gartner research suggests that genAI early adopters are experiencing benefits including…
CIOs are under pressure to drive through AI initiatives that will make their organizations more competitive, effective, and productive. Yet for many, data is as much an impediment as a key resource. At Gartner’s London Data and Analytics Summit earlier this year, Senior Principal Analyst Wilco Van Ginkel predicted that at least 30% of genAI…
Enterprises must reimagine their data and document management to meet the increasing regulatory challenges emerging as part of the digitization era. Laws such as the EU’s General Data Protection Regulation (GDPR), Saudi Arabia’s Personal Data Protection Law (PDPL) and the EU AI Act, underline the scale of the compliance challenge facing business. With data volumes…
It is often suggested that rapid advances in technology are threatening jobs in the IT sector perhaps more than any other. Among the cited factors are the rapid popularity of AI technologies and the desire to automate many processes. If at all true, there are definite steps that CIOs can take to best protect staff…