IDG Contributor Network: How CIOs can get buy-in for a job-destroying AI revolution

Today the word “Luddite” describes anyone who opposes technology. The Luddites were English weavers and textile workers who destroyed weaving machinery to protest the automation of jobs in the Industrial Revolution. The CIO job is arguably to provide data, infrastructure and tools to increase the productivity of people. Innovative technology means changes in how people…

What is COBIT? A framework for alignment and governance

What is COBIT? COBIT is an IT management framework developed by the ISACA to help businesses develop, organize and implement strategies around information management and governance. First released in 1996, COBIT (Control Objectives for Information and Related Technologies) was initially designed as a set of IT control objectives to help the financial audit community better…

IDG Contributor Network: A crash course in understanding the relationship economy

The business world has shifted over recent decades from the consumer economy (where price and savings drive customer decisions) to the relationship economy (where customer service and brand loyalty drive customer decisions). In addition, between smartphones, smart appliances, Bluetooth and data networks, daily life is becoming more integrated with each passing day. That means the…

The future of ERP is AI

Artificial intelligence and machine learning have been shaking up many areas of business, from cybersecurity to market analytics, bots and self-driving cars. But when it comes to core corporate functions, especially those where the risks of making bad decisions are substantial, the use of artificial intelligence is still in its early stages. Take, for example,…