With Windows 7 a couple years away from its end of service date, January 14, 2020, many companies face Hobson’s choice: It’s the Win10 way or the highway. For those unwilling or unable to switch away from Windows, the path forward is clear. Barring a sudden turnaround in Microsoft’s stated intentions, or a Midas-sized bag…
Companies are increasingly launching digital initiatives to expand or build digital capabilities aimed at business efficiency or top-line revenue growth. And as digital transformation success stories emerge, the trend is gaining steam. Nearly 2,600 CIOs Gartner surveyed last year said they devote 18 percent of their budgets to digital transformation, a figure set to increase to 28…
A running joke among CIOs is that the acronym for their role stands for “Career Is Over,” a nod to the fact that the average tenure for a technology leader runs about four years. Evolving business needs and dissatisfaction with IT leadership suggest that timeline won’t change anytime soon. CIOs joining new companies face a…
When the iPhone launched in 2007, Steve Jobs didn’t want the device to include native third-party apps. Originally, Jobs wanted developers to create web 2.0 and Ajax apps with modern web standards that could integrate with iPhone services. It failed to take off, and Jobs corrected course within four months. Fast-forward a decade and the…
“We need an IT supplier with the flexibility of a yoga master!” This is what a prospective client told me recently and it chimed with me as my wife had been taking yoga classes. The client was right, with the same ease with which I watch my wife move from a standing forward fold into…
Hewlett Packard Enterprise wants to make it almost as easy for production managers to deploy new software to the factory floor as to their mobile phone. Its idea is to simplify the task of integrating new manufacturing execution systems with legacy ERP and PLM (product lifecycle management) systems using cloud-based deployment tools. To do that,…
Today’s IT executives have more choices than ever when choosing an enterprise resource planning (ERP) solution. From on-premises systems to cloud-based software-as-a-service to industry-based solutions, there is a dazzling array. And decision makers can feel overwhelmed when trying to determine which features and functions are the most important. So CIO.com reached out to dozens of…
Companies that are scrambling to comply with the European Union’s General Data Protection Regulation (GDPR) have a new tool to consider: Informatica’s Compliance Data Lake, unveiled this week at the Strata Data Conference in New York. With the new software, Informatica is bringing machine learning to bear on compliance issues, aiming to give enterprises a comprehensive…
I would not be surprised if most digital transformation initiatives in the future involve product (and service) management. Yet, literature about this subject is scarce. Product managers often work in isolation from the rest of the company, even if product management — which can be either the creation of a new product or, more often,…
What is ITSM? IT service management (ITSM) is a set of policies, processes and procedures for managing the implementation, improvement and support of customer-oriented IT services. Unlike other IT management practices that focus on hardware, network or systems, ITSM aims to consistently improve IT customer service in alignment with business goals. ITSM encompasses multiple IT…