Doing more with less has long been the objective of running a lean tech organization, but now comes the age of COVID-19. IDC predicts a 2.7% drop in IT spending in 2020 with business leaders putting tech purchases and new initiatives on hold. Doing less with less is quickly becoming the COVID-19 normal for this…
The coronavirus pandemic has had a jarring impact on virtually every facet of life and business — including IT. As lockdowns end and many businesses begin to reopen, at least on a limited basis, technology executives are looking for a return to some semblance of normalcy. For sure, the worldwide health crisis has dramatically changed…
It is essential to ensure that providers make good on their enterprise-level commitments related to service and performance, that’s where the cloud service-level agreement, or SLA, comes in.
Read More from This Article: How to negotiate a cloud SLA
Source: News
Before the COVID-19 crisis, AI and machine learning technologies had just begun to move beyond the pilot stage at large healthcare companies — but that’s changing fast.
Read More from This Article: How AI is reshaping healthcare during COVID-19 — and beyond
Source: IT Strategy
The coronavirus outbreak has been a harrowing event, forcing people to shelter in place, social distance and limit excursions to essential stores. But as disruptive as this COVID-19 pandemic has been for traditional business operations, it’s been a boon for digital products and services. Consider intelligent virtual assistants (IVAs), many of which have fumbled through…
Data and analytics remain top priorities for organizations in the digital era, with 37 percent of IT leaders saying that data analytics will drive the biggest chunk of their IT investments this year, ahead of security and risk management, according to CIO.com’s 2020 State of the CIO survey. And with that level of spending going…
There was one clear lesson for customers in SAP CEO Christian Klein’s opening keynote at Sapphire Now, the company’s annual conference: When you’re moving critical processes to the cloud, you need to pick a reliable partner. SAP didn’t, and its outsourced online event platform went down just as Klein was due to take to the…
Enterprise IT leaders have taken the necessary steps to keep their businesses humming during the coronavirus pandemic, but they also know they can’t sleep on their corporate IT strategies. Intent on emerging from the COVID-19 outbreak stronger than ever, many IT leaders are fleshing out their future-proofing efforts, accelerating new development models and reskilling even…
In Washington, D.C., airports, and several other airports around the U.S., passengers can now use their face as a boarding pass and passport thanks to veriScan, a biometric identity management system that leverages facial recognition technology. In 2018, U.S. Customs and Border Protection (CBP) approached the Metropolitan Washington Airports Authority (MWAA) for help. CBP wanted…
As organizations have scrambled to assess and adjust to the unfolding economic impact of the COVID-19 pandemic, IT leaders are taking a closer look at their sourcing strategies — in some cases, with an eye toward insourcing. Repatriating previously farmed out work has increased in the recent past — particularly for IT services — for…