Enterprises worldwide spent a record $34.6 billion on cloud services in 2020’s second quarter, up roughly 11 percent from the previous quarter and 30 percent from the same period last year, according to research firm Canalys. What isn’t known is how much of that money was wasted due to poor planning, faulty execution, inadequate oversight…
A survey of people of color shows a mix of good and bad news on racial inequality, and a disturbing lower concern within Silicon Valley and by executives compared to IT at large.
Read More from This Article: The state of ethnic minorities in U.S. tech: 2020
Source: News
Changes in how you can get certified for your expertise with Microsoft technologies prepare IT professionals for the cloud future but may not match their current skills and needs. The way Microsoft certifications work is changing completely. Instead of earning credentials that cover specific products, IT pros must now prove they have the skills needed…
It’s become the holy grail of tech, improving the customer experience. In this episode, we hear from respected authorities at the coalface of this important, fast growing area of tech, including Steven Bonnici, chief information officer, international markets at Ford, who shares how he’s leading a team harnessing AI and other technologies to better understand customer wants…
Ask almost any CIO whether they would re-platform their business in the cloud, given the budget, time and technical resources, and the answer would unequivocally be yes. But standardizing on a cloud platform during a global pandemic adds an unexpected wrinkle to the culture change required for building a new technical foundation for the business.…
Shamim Mohammad, CI/TO at CarMax, joins Maryfran Johnson for this CIO Leadership Live interview, which is jointly produced by CIO.com and the CIO Executive Council. Listen as they discuss accelerating an omnichannel business, hiring during a pandemic, adapting to new customer mindsets and more. To read this article in full, please click here Read…
ServiceNow’s latest code release, “Paris,” includes applications to help banks issue credit cards and to enable telcos to manage services and network performance, showing how serious the company is about organizing workflows across the enterprise, not just in the IT department. IT service management (ITSM) was just one of many applications ServiceNow’s founder planned to…
Most organizations now use agile software delivery models, with the No. 1 goal of delivering new capabilities as fast as possible. Consider the numbers: The 14th Annual State of Agile report, released in May 2020 by Digital.ai, found that 95 percent of respondents say their organizations practice agile, and that the top reasons for doing…
Penelope Prett joined Accenture in 1992 and became CIO in 2019. Along the way, she has developed keen insight into how to deliver IT value to a $43.2 billion global company with 500,000 employees, who are responsible for delivering IT value to their clients. I spoke with Prett about her approach to leadership, the most…
Outsourcing your infrastructure to a managed service provider (MSP) has its benefits. Lower support costs, variable resource unit costs, and reduced cycle times for provisioning project resources are among the benefits most valued by companies who make the shift. But outsourcing infrastructure also comes with the risk that an MSP will give you exactly what…