Time extended to enter the 2020 CIO50

Due to distractions caused by the COVID-19 pandemic, CIO Australia is granting nominees and their nominators a two-week extension to enter this year’s CIO50. Entrants now have until 5:00pm on Friday September 4 to complete and send in their nominations. 2020 has been a tough year for many of us with the pandemic placing enormous…

The CIO Show: Women in IT, part 1

This episode of ‘The CIO Show’ is the first of our two-part programme on Women in IT, where we tackles the questions of how many women are currently working in the sector – including in leadership roles – are there too few, and what can be done about it.  There’s certainly consensus around the need…

PG&E reduces wildfire risk with AI

In 2018, a wildfire caused by a faulty electric transmission line owned by Pacific Gas & Electric (PG&E) tore through Northern California’s Butte County, killing 85 people and destroying nearly 19,000 buildings. In June of this year, PG&E CEO and President Bill Johnson, on behalf of the utility, pled guilty to 84 counts of involuntary…

Emerging tech soothes pandemic-disrupted supply chains

Technologies that can help companies choreograph how they ship goods around the world are having their moment. Battling shortfalls in parts and products in the wake of a coronavirus pandemic, enterprises are turning to machine learning (ML) and other data-crunching technologies to help clear supply chain hurdles. Yes, companies mustered their way through disruptions triggered…

What is workforce management? A process for ensuring employee productivity

Workforce management (WFM) is framework for optimizing employee productivity. WFM began as a means for improving the consistency, efficiency and productivity of call centers but has since expanded to other industries and job functions. Organizations now leverage WFM processes and tools to increase organizational performance in a strategic fashion that includes human resource management, performance…

Lexmark proves the power of CIO-CTO collaboration

Lexmark International CIO Brad Clay and CTO Tom Eade work together closely, using cloud software and other technologies to build managed print services for enterprises. Collaboration between the two departments wasn’t always so cozy, says Clay, who worked in various IT roles before becoming CIO in 2016. Rather, the relationship was fraught with mistrust and…