5 qualities to look for in an IT career coach

Athletes have coaches. So do actors, singers and other performers. Politicians also have coaches, generally described as “advisors” or “counselors.” Given the fact that coaches play an important role in so many different occupations, it makes perfect sense for IT professionals to have someone who can help them polish their abilities and move forward in…

12 signs your strategic partnership has gone wrong

Organizations working through digital transformations frequently find they need an IT partner to get there. About half of the Forbes Global 2000 companies will create alliances with tech firms by 2021, according to a recent IDC study. The IDC study predicts companies will set up partnerships and joint ventures with tech firms for software, consulting…

Looking to upskill IT staff? An LMS may be key

Learning management systems (LMS) have traditionally been used in educational settings to organize curricula, deliver content to students and track progress. But they’ve found new life in enterprise IT departments, as organizations seek to upskill workers to meet ever-evolving workplace needs. “The definition of LMS has expanded, going well beyond course management,” says Bryna Dash,…

3 CRM use cases: Which is right for you?

Go to any customer relationship management (CRM) vendor’s website and you’ll be inundated with wondrous tales of how the CRM system can transform your business, increasing profitability and customer satisfaction at the same time. CRMs give you access to new markets, provide executives with a 360-degree view of the customer relationship, enable real-time responses to…