Top 10 AIops platforms

Artificial intelligence was once a magical concept, the stuff of science fiction. Now, after decades of research and commercialization, it’s just another foundational tool to keep the enterprise stack running. Nowhere is this more evident than in the world of DevOps, a data-rich, back-office practice that presents a perfect sandbox for exploring the power of…

Lexmark retools, reskills for data transformation

Global printer and imaging products manufacturer, Lexmark International, generates a lot of data. Its Lexmark Managed Print Services alone consists of more than a million printers and multifunction devices that generate more than a terabyte of data per week. Lexmark has more than six million additional devices in the wild, and customers of those devices…

7 toxic team behaviors IT leaders must root out

Just as a happy and motivated IT team tends to be efficient, innovative, and highly productive, a toxic staff is destined to bicker, miss goals, and experience the sort of disruption that has nothing to do with positive transformation. Toxic team behavior is an issue nearly all IT leaders will encounter at some point during…

At Walgreens Boots Alliance, technology proves critical for prescription and vaccine access

Employing more than 450,000 people in 25 countries, Walgreens Boots Alliance (WBA) operates 21,000 stores in several countries. While resilience is critical to any retail operation, it took on new meaning for WBA during the pandemic so the company could provide critical services to customers across access to prescription fulfillment and Covid-19 vaccinations. Join us…

7 new rules of project management

The past year wrought massive changes in the way people work. Before the pandemic, according to a recent Pew Research study, around 20% of employed adults worked from home. Today that number is 71%, and 54% of those want to keep doing it. The pandemic has accelerated what is starting to look like a massive…