A CIO’s success (and long-term employment prospects) largely hinges on how well individual department managers do their jobs. Since performance can’t be accurately measured by gut feelings or managers’ assurances, it’s important to use metrics and related indicators to quantify department leaders’ short- and long-term effectiveness. Is your management team doing all it can to…
Chain restaurants of all culinary persuasions have experimented with virtual assistants, which provide another digital channel through which customers may order food. However, few quick-service chains are using artificial intelligence (AI) to help humans take orders more quickly and personalize service. Here, Papa John’s thinks it’s cracked the code with its AI-assisted call center. The…
Join us as we reveal IDC’s outlook for overall IT demand and how it’s being shaped by companies shifting from a singular focus on digital transformation to digital resilience. We’ll look at the role technology will play as organizations adapt their work, security, apps and infrastructure in a digitally driven economy. We’ll share the implications…
As companies make digital transformation both an immediate priority and an ongoing process for the future, I see a worrying trend in many organizations. While organizations commit resources and priorities to delivering the best digital experience to both internal and external customers through their production infrastructures, they may not extend the same attention and support…
IT leaders have long decried technology deployed outside of their purview as the bane of their existence. This so-called shadow IT spurred heated arguments between CIOs who believed it was incumbent on them to lock down tech and business-line leaders who believed it was their right to buy or build software to support their work.…
What is SAFe certification? Scaled Agile Framework (SAFe) certifications are becoming valuable in larger organizations that are looking for efficient project delivery, ensuring reduced time-to-market, and developing ways to provide better stakeholder value. These certifications provide a valid, reliable means of assessing skills, knowledge, and mindset of those seeking career advancement working with the framework.…
Like so many industries, the entertainment industry must build their business models to remain resilient across changing business conditions. Join us as we to learn how Lionsgate Entertainment takes on the challenge.
Read More from This Article: How Lionsgate Entertainment supports the business with resilient IT
Source: IT Strategy
Over the past few years Microsoft has dramatically changed its approach to certification, moving away from qualifications connected to specific products to instead align them with common job roles. The idea is to provide experience-based learning delivered and assessed in small chunks, rather than forcing IT pros to cram for a long, theoretical exam every…
An emerging technology heat map can be a valuable tool to illuminate the various emerging and disruptive technologies on your organization’s radar. When sourced internally across your organization’s various divisions and departments, it can serve as a rapid assessment tool to help reveal and set priorities as well as areas for further collaboration and coordination. …