Las plataformas de agentes de IA podrían reducir los costes de las licencias SaaS

La sugerencia de Anthropic de que su herramienta Claude Code podría utilizarse para automatizar la modernización de un lenguaje de programación veterano como COBOL —que seis décadas después de su primera implementación sigue siendo una actividad relevante para IBM— provocó el lunes una fuerte reacción en los mercados. La compañía registró una caída del 13,2%…

It’s not your AI that’s failing. It’s your data

What do baseball’s Mario Mendoza and AI have in common? A 20% success rate. Mendoza’s batting average established the Mendoza Line: shorthand for barely acceptable performance. Across industries, four out of five AI initiatives still fall short of expectations. In all likelihood, it’s typically not the AI that’s failing, but the lack of data readiness.…

From digital transformation to intelligent transformation

Over the past decade, digital transformation has focused on converting manual processes to digital ones, migrating infrastructure to the cloud, updating applications and creating new channels for customer and employee engagement. These efforts have resulted in tangible benefits such as accelerated cycle times, increased transparency and reduced costs. However, these initiatives have also revealed limitations:…

The agentic enterprise: Why value streams and capability maps are your new governance control plane

The economic pivot: From creation to execution The enterprise is currently undergoing a seismic pivot from generative AI, which focuses on content creation, to agentic AI, which focuses on goal execution. Unlike their predecessors, these agents possess “structured autonomy”: the ability to perceive contexts, plan actions and execute across systems without constant human intervention. For…

How weak talent strategy leaves IT with too much — and not enough — talent

In my work architecting AI transitions for global enterprises, I have identified a recurring systemic failure, a collision between hyper-accelerated output and stagnant governance. IT & Software Services (IT companies) are currently trapped in a talent paradox where they have an oversupply of AI-augmented ‘coding speed,’ yet a critical shortage of ‘architectural safety.’ They have…

Using AI to unlock human potential at Liberty Mutual

Liberty Mutual’s approach to gen AI reflects a deeper understanding of enterprise transformation in that the hardest challenges aren’t technical but human. So global CIO Monica Caldas focuses on the central priorities of enterprise leaders: establishing effective AI governance, moving promising pilots into scalable solutions, and empowering employees to confidently adopt new ways of working.…