The Value of True CI/CD – And How to Achieve It

By Milan Shetti, CEO Rocket Software Agile development has served its purpose over the years, but many forward-thinking companies believe its value in their businesses is lessening. Why? It stresses speed, which can be a downfall when it comes to quality. As an alternative, many organizations are adopting continuous integration and delivery (CI/CD), which entails…

XDR Isn’t Enough to Protect Your Organization: The Importance of Adversary Detection and Response

It’s more difficult than ever to protect our infrastructure, government, and businesses from becoming victims of well-funded, skilled adversaries. From the Log4j vulnerability to the SolarWinds hack to the Colonial Pipeline cyberattack, organizations are more vulnerable to cyberattacks than ever before. In fact, 87% of enterprises across 11 countries have fallen victim to cyberattacks in…

Ciena takes aim at the ‘ticket-less’ call center

Ciena CIO Craig Williams has an ambitious mission: to deliver a ticket-less help desk experience to the networking systems, services, and software company’s 11,000 customers, employees, and contractors. The decision to transform Ciena’s support system has meant letting go of its call center partner and instead shifting its operations to Amazon Connect, a cloud contact…

5 tips for building your innovation ecosystem

In their quest for IT innovation, CIOs need to look beyond the typical “most innovative companies” lists. Innovation today is taking place at the platform level, which necessitates thinking more about vendors and partners in terms of how they fit into your ecosystem. According to the IDC FutureScape: Worldwide Future of Industry Ecosystems 2021 Predictions,…

How the Sports and Entertainment Industry Is Reinventing the Fan Experience and Enhancing Revenues with Computer Vision

Smart stadiums are revolutionizing the fan experience. Think in terms of real-time updates regarding parking, concession and restroom lines, in-seat accommodations, live stats regarding your favorite team and athletes delivered to your phone as you watch the game. The possibilities for engaging attendees, increasing revenues and improving sustainability using real-time situational awareness and insights through…