Twenty-two rows. That was the AI inventory in a board pack I read last year, and it was a good one. Every system named, every owner listed, every risk rating filled in and colour-coded. Somebody had worked hard on it, and the committee approved it in four minutes. I kept looking for a column that…
DetailsIt seems intuitive: Give AI to the people who are crushing it in your organization and watch them fly even higher. So why does it so often fail to work? Why do so many leaders I talk to complain that their AI transformations simply aren’t delivering the results they had hoped for? One of the…
DetailsFor CIOs, the enterprise ambition to deploy AI is outpacing execution and is impacting everything from talent to technology to operations. The challenge to deploy is not coming from the technology itself, but rather the complexity that we have built into our enterprise IT environments. The more deeply AI becomes embedded across the enterprise, the…
DetailsAt a Fortune 500 insurer, I watched an AI agent inside the month-end close do exactly what we asked. It posted the recurring accruals. It worked the intercompany exception queue, the reconciliation that normally falls to a staff accountant. And when items would not match, it cleared them to a suspense account within the configured…
DetailsFrom an enterprise perspective, AI sovereignty means complete control over the entire AI stack. For businesses with the human, technical, and monetary resources, this may be possible. For the vast majority, however, external help is required. The danger, as with any vendor relationship, is being locked in to a supplier or technology. With a mature…
DetailsA high school teacher had three girls sign up for her computer science class. Three for the whole year. Then a group of ConocoPhillips technologists came in to talk about their careers, and more than 20 students registered. The school had to add a half-day CS teacher to handle them. That is Girls Talk Tech…
DetailsHere’s an interesting concept: an AI company that fires people for using AI. It sounds like a strange way to run a company but there’s a real reason behind it. OpenAI has been hiring contractors who have been tasked with reading ChatGPT users’ prompts to help improve responses by providing some real human input. Unfortunately…
DetailsMicrosoft’s Copilot super-app has arrived, two months after CEO Satya Nadella confirmed it was in development. It combines conversational Chat, the autonomous Cowork agent, a redesigned coding environment named Code, and Autopilot, the persistent agent formerly known as Scout, into a single Copilot experience. The idea is to make those capabilities look less like separate…
DetailsInnovation is about balancing control with autonomy. But when a “perfect prototype” developed with high autonomy meets the reality of enterprise-wide deployment, many organizations find themselves unprepared for the complexities of scaling. According to KPMG’s 2026 Global Tech Report, roughly 60% of organizations say AI investment is outpacing their governance capabilities. Enterprise AI puts new…
DetailsLast month I made the case for an ROI exchange rate: the formula you negotiate with finance before deployment that converts KPI movement into dollars. One point of first-call resolution equals this many dollars. One hour of engineering time recovered equals that many. A common objection was a version of the same question. Fine, we…
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