Top 11 RPA tools

If your organization is like most, you probably have a large chunk of old code that continues to work perfectly well, at least according to its original specs. The problem is that the original specs imagined that your business users would enjoy spending their days clicking on the same boxes in the same pattern and…

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6 steps to a successful ServiceNow implementation

ServiceNow is an increasingly popular tool for IT services management (ITSM), especially for companies undertaking digital transformations. The solution’s appeal is largely its comprehensiveness, enabling businesses to use a single platform for their ITSM needs. A smooth ServiceNow implementation can help support organization-wide digital transformation, help shift resources and budget toward innovation, and improve an…

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How AI is revolutionizing financial services

Financial services firms are helping lead the way in adopting artificial intelligence, with banks expected to spend $5.6 billion on AI solutions in 2019, second only to the retail sector, according to IDC. And the fruits for finservs could be considerable: McKinsey Global Institute predicts AI and machine learning could generate more than $250 billion…

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