Workforce management (WFM) is framework for optimizing employee productivity. WFM began as a means for improving the consistency, efficiency and productivity of call centers but has since expanded to other industries and job functions. Organizations now leverage WFM processes and tools to increase organizational performance in a strategic fashion that includes human resource management, performance…
DetailsTechnologies that can help companies choreograph how they ship goods around the world are having their moment. Battling shortfalls in parts and products in the wake of a coronavirus pandemic, enterprises are turning to machine learning (ML) and other data-crunching technologies to help clear supply chain hurdles. Yes, companies mustered their way through disruptions triggered…
DetailsVipin Gupta, CIO at Toyota Financial Services, joins Maryfran Johnson for this CIO Leadership Live interview, which is jointly produced by CIO.com and the CIO Executive Council. Listen as they discuss reimagining IT budgets, accelerating digital transformation and more. To read this article in full, please click here Read More from This Article: CIO…
DetailsCutting costs in IT while still moving forward with digital initiatives is not for the faint of heart. On the heels of transitioning staff to working remotely for the long haul, now many CIOs are being tasked with reducing budgets in an uncertain economy. “It’s a difficult dance,’’ admits Kristin Myers, who was recently appointed…
DetailsLexmark International CIO Brad Clay and CTO Tom Eade work together closely, using cloud software and other technologies to build managed print services for enterprises. Collaboration between the two departments wasn’t always so cozy, says Clay, who worked in various IT roles before becoming CIO in 2016. Rather, the relationship was fraught with mistrust and…
DetailsThere are 4 days left to enter the 2020 CIO50 with entries closing this Friday. The program is not just open to chief information officers. Chief digital officers, chief innovation officers and other senior technology leaders are encouraged to tell their stories of business innovation and leadership. This year, we are asking entrants to tell…
DetailsTech salaries are on the rise across all major tech hubs, including Silicon Valley ($123,826), Seattle ($109,628) and Boston ($108,438), according to data from Dice Technology’s 2020 Tech Salary Report. But the real news is that many emerging tech hubs, with notably lower total costs of living, are doing just as well. These smaller cities…
DetailsOnce machine learning models make it to production, they still need updates and monitoring for drift. A team to manage ML operations makes good business sense
Read More from This Article: MLops: The rise of machine learning operations
Source: News
As the coronavirus forced Aspen Dental Management to shutter its offices in March, the company quickly moved to connect patients with doctors virtually. But a problem cropped up: Many patients didn’t care for Aspen’s self-service telemedicine portal. “For the most part, they abandoned it, so we said this is not going to work,” says Yogish…
DetailsWhile the COVID-19 outbreak is far from over, even more trouble may suddenly arrive in the not-too-distant future. Now is the time for IT leaders to begin preparing their organizations for a possible second-wave flare-up this winter. The worst may be yet to come, warns Massimiliano Albanese, an information sciences and technology professor at George…
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