How agentic AI is making everyone a data expert

IT service and operations teams increasingly benefit from the enrichment of their work systems with modern technology. Artificial intelligence (AI) reduces toil, identifies important information, summarizes information, and makes recommendations, enabling IT organizations to focus their critical skills more effectively. However, the data collected during this work is frequently underutilized or overlooked once its immediate…

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Telefónica Tech lanza una plataforma de IA generativa para crear asistentes virtuales personalizables

Nuevo paso adelante en el objetivo de desplegar el uso de la inteligencia artificial (IA) en la esfera empresarial por parte de Telefónica Tech. La telco ha lanzado al mercado una nueva plataforma bautizada como Telefónica Tech GenAI Platform con el fin de ayudar a las organizaciones a crear asistentes virtuales personalizables capaces de resolver…

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Generative AI: The CIO’s Apollo moment 

The odds of Apollo 11 landing on the moon were shockingly low. Rockets exploded in training, three astronauts were killed in a fire, and Neil Armstrong barely survived a near — fatal test flight. Computer technology was primitive, riddled with glitches, and the mission required 145,000 lines of meticulously handwritten code. Yet, despite these flaws,…

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World’s largest pulp manufacturer streamlined SAP S/4HANA integration for better outcomes

Cloud-based enterprise resource planning solutions are transforming and enhancing business operations. Yet despite the organisational benefits, businesses are slow to modernise IT, citing challenges in integrating legacy systems due to change management and user adoption issues. They also need to overcome complexities in data migration and customisation, on top of high related upfront costs—all while…

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