A powerful enterprise browser can power employee experiences — and productivity

Improving employee productivity and collaboration is this year’s top digital objective among IT leaders, according to Foundry’s 2023 Digital Business study. Given today’s highly distributed workforces and their familiarity with getting work done on the web, it makes sense to personalize browsing experiences to help them more easily accomplish their tasks. A recent study conducted…

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Repsol doubles down on digital transformation

Within the framework of Repsol’s strategic plan for the 2021-2025 period, the company recently released a second wave of its Digitization Program, which consolidates and expands the use of generative AI across the business through a new competence center, and allows innovative and disruptive technologies to simplify daily processes by making more agile decisions based on data.…

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How traditional and generative AI are transforming Enterprise Service Management

Generative AI is potentially the most transformative new technology since the introduction of the public internet, and it already has many exciting applications within enterprise service management (ESM). AI is known for enabling intelligent chatbots, predictive capabilities in ticket management, and the ability to identify emerging service issues long before they become problems. Generative AI…

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5 key mistakes IT leaders make at board meetings

It’s not uncommon for CIOs, CISOs, and sometimes their direct reports to be called on to participate in board meetings or to present IT strategies and plans to their boards of directors. If you don’t join board meetings often, preparation is paramount, starting with learning about the directors’ backgrounds and reviewing minutes from previous meetings.…

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