Myths can be fun and entertaining when they involve the exploits of ancient gods and heroes. The amusement stops quickly, however, when a myth hampers IT or enterprise success. So it goes with the stubborn misconceptions that delay or prevent the adoption of potentially productive cloud services. “We are still in the early stages of…
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When technology no longer supports your business strategy, but instead informs or even defines it, IT innovation can no longer belong to one function. Rajeev Ravindran, CIO of Ryder System, exemplifies this concept by moving tier one RPA work out of IT and assigning full-time product ownership to business leaders. Martha Heller: What does “digital”…
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CIOs, CDOs and CAOs across industries wrestle with establishing a data driven culture and maximizing the value from data while managing the risk. In a recent Harvard Business Review article, Randy Bean and Thomas Davenport reported alarming findings from the NewVantage Partners’ 2019 Big Data and AI Executive Survey of about 64 C-level technology and…
DetailsEvery year, human resources consulting firm Mercer collects more than 30,000 compensation and benefit surveys to help its clients better serve their employees. For years, the process of preparing and cleansing the data required weeks of administrative oversight and back-and-forth communication with clients. In 2017, Mercer started an initiative to bring those back-office operations under…
DetailsDollar Shave Club (DSC) is a leading provider of personal grooming products delivered by mail to its members via a variety of flexible plans. The company has grown rapidly in just a few years and is often lauded for its superior member relationships. As an organization committed to excellence, DSC needs to continually enhance its…
DetailsCloud computing is growing by leaps and bounds. Over 70 percent of companies have shifted at least part of their IT operations to the cloud, according to the International Data Group. To be competitive in the growing cloud-based business market, enterprises need to bolster their cloud services’ reliability. Customer-centric attributes like continuous uptime and ease…
DetailsThe SI engagement playbook Make no mistake, your SI’s plan to secure a sole source award for your Implementation is set in motion from the moment they land resources to begin the strategy phase of your transformation initiative. There are several key tactics SIs will employ to lay the foundation to obtain a sole source…
DetailsJack Welch quotes were the rage among hard-charging business leaders of the 1990’s This is one of my favorites: “The difference between winning and losing is how the men and women of our company view change as it comes at them.” In 1997, Welch was referring to preparing for and responding to the anticipated radical…
DetailsWhen Srini Koushik talks about shifting to internal IT services that employees can access in a self-service model — sometimes referred to as “everything as a service” (XaaS) — he likens it to the saying: “The more things change; the more they stay the same.” To read this article in full, please click here (Insider…
DetailsDiversity and inclusion is quickly becoming a business imperative. Thanks in part to increased scrutiny from the media and social movements, boards of directors, C-suite executives, business and HR leaders are recognizing how discrimination, harassment, and toxic workplace cultures can negatively impact a company’s brand, its ability to attract and retain talent and its financial…
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