IT-business alignment in the digital age

Three years ago, Bill Martin stepped into the CIO role at AEG Worldwide, a sports and live entertainment company, inheriting what he saw as an outdated IT model that lacked alignment with AEG’s vision. After consulting with senior leadership about its business needs, Martin received approval for a new, multiyear IT strategy featuring a revamped…

Details

A ‘first 100-days’ plan for the new CIO

When SAIC, the large government technology services provider, acquired Engility, a smaller engineering services firm, Engility CIO Nathan Rogers became CIO of SAIC. While SAIC’s retiring CIO, Bob Fecteau, had built a high performing team, Rogers still faced the huge challenge of integrating two large companies in a short timeframe. “We had to get people…

Details

IT’s new ROI: Return on innovation

After years of leading Colliers International through its digital transformation and dealing with the pressure to create new business solutions quickly, CIO Mihai Strusievici has come to a troubling conclusion: “We can create applications very fast, but our business partners may have expectations that if you do it fast, that you also got it right…

Details

Chipotle doubles digital sales with loyalty app

Once a novelty, a strong digital presence has become table stakes for helping companies satisfy customers. There’s no better example of this phenomenon than Chipotle Mexican Grill, whose revamped mobile application and loyalty program have helped the company nearly double digital sales in recent quarters. “The thing that has been most exciting — and perhaps…

Details