IT leaders have been making generative AI tools available across the enterprise for just three years, and a significant majority of their business users has already had enough. According to a report from Adaptavist, 65% of 2,500 knowledge workers surveyed say they “regularly feel nostalgic about how work operated before the widespread adoption of AI.”…
DetailsMeta won’t judge employees by how much they use AI when it comes to annual performance reviews, despite early efforts to drive AI adoption focusing on so-called token maxing. The company has told employees that it “will not use AI adoption dashboards or token counts to evaluate impact,” according to a report by The Information.…
DetailsAs spending on cloud technologies grows, so does waste. The Flexera 2026 State of the Cloud Report found that 27% of organizations expect to spend more on cloud this year, with 17% already exceeding their budgets over the previous 12 months. The estimated share of wasted cloud spend has already crept up to 29%, undoing…
DetailsEnterprises are facing a disturbing new question in the age of AI: What happens when agentic assistants go dark? This became a very real scenario on Thursday, as OpenAI’s ChatGPT, Anthropic’s Claude, and SpaceXAI’s Grok near-simultaneously, and somewhat mysteriously, experienced significant, prolonged outages. Beginning in the morning, Eastern time, several ChatGPT models went down over…
DetailsWhen Nvidia said Thursday that it plans to pay $13 billion to acquire Hugging Face, the question arose of whether the open AI platform would remain open when it becomes a unit of Nvidia. And the current lack of a single viable open alternative that does everything Hugging Face does for enterprises adds further complications…
DetailsConcerns about the risks of AI systems are certain to be met with four words: human in the loop. The discussion may broaden, but the assurance is inevitable. It’s an AI governance phrase that’s become so rote you hear it in every direction and likely have said it yourself. But IT leaders should be wary…
DetailsFor years, conversations about data sovereignty followed a predictable pattern. Compliance teams wanted to know where sensitive data was stored, legal teams ensured regulatory requirements were met and IT focused on delivering the infrastructure to support the business. Once those requirements had been satisfied, the conversation largely moved on. Today, that approach is becoming increasingly…
DetailsWhile many organizations are still experimenting with AI and debating governance models, a small but growing group of market leaders is already operationalizing AI at scale. Marianne Johnson, executive vice president and chief product and technology officer at Cox Automotive, is one executive creating business impact today. With responsibilities spanning product, technology, data, AI, engineering,…
DetailsOrganizations often celebrate an AI launch at the moment the real work begins. The platform is available, the policy is published and employees have completed training. But none of those milestones tells a CIO whether work has improved, decisions are stronger or employees know when human judgment must override an AI recommendation. This gap is…
DetailsDell Technologies is acknowledging that infrastructure and storage supply still can’t keep up with agentic AI’s insatiable appetite for resources. The company this week reported a “record” AI backlog, with $95 billion in orders waiting to be filled. This dovetails with quarterly earnings reflecting a more than 50% year-over-year increase in AI demand. On an…
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